Basics
FAQ: Can’t see recovery results mounted in Finder on OS X 10.8
As you know, Disk Drill lets you mount your scanning results as a separate disk for faster and more convenient preview and recovery of found data. However, it seems that on older Mac OS X versions (specifically on 10.8.x), the mounted […]
Are Disk Drill for Mac and Windows Identical?
How are Disk Drill for Mac and Disk Drill for Windows different? Are they the same app for different platforms? Or how do they compare feature-wise? Why is Disk Drill for Mac more expensive than the Windows Edition? Will they […]
Can I recover deleted email from my iPhone or iPad?
It probably happened to all of us. Trashing an important email takes a tap, and it takes a second to realize it was that very email you might need for tomorrow’s demo, or what not… you may want to recover this […]
Verifying recovery chances for DMG files
An Apple Disk Image (a file with DMG extension) is a disk image widely used in macOS. When opened or double-clicked, an Apple disk image gets “mounted” as a new volume in Finder. When mounted, you would usually see multiple files inside the new volume. […]
Should I keep using a damaged drive after successful data recovery?
So you have just completed a successful data recovery session with Disk Drill for Mac or Windows from a damaged external drive. Thank you for using our data recovery apps, btw. Now you may ask yourself if you should continue using that drive, […]
Why do icons for disks differ from icons for logical drives?
You are seeing different icons in Disk Drill’s disk list because the hardware disks and logical drives (or volumes) are different entities by nature. Physical/hardware disks correspond to real hardware in your computer and have sectors, tracks, cylinders, etc. Physical disks can be […]
How to Upgrade from Disk Drill 1.x/2.x to 3.0 for Mac
Version 3.0 is a major upgrade of the Disk Drill program. It is recommended that all users perform this upgrade, as there have been major improvements to file signature recognition, recovery algorithms, and supported formats. If you have recently completed […]
Disk Drill – Update and Upgrade Policy
Is my upgrade to Disk Drill 5 free? 👋 Free Upgrade – Grace Period If you purchased Disk Drill (for Windows or Mac) on or after September 1st, 2022, the upgrade to Disk Drill 5 is free for you. This is […]
FAQ: How to Change Disk Drill’s UI Locale
Is there a way to change Disk Drill’s UI locale without changing the locale of my macOS/Mac OS X? Yep, that’s totally possible. Starting with macOS Catalina (10.15) you can change the UI language of individual apps natively. Disk Drill is available […]
FAQ: How can I transfer my Disk Drill installation to another Mac?
Just recently got a question from one of our clients: “I have been using Disk Drill on a MacBook Pro. What files do I need to copy over to another Mac in order to keep the scans I have already done?” […]
How Can I Rebuild a Corrupted HFS+ Catalog Directory?
The launch of Disk Drill 2.2 brought some major improvements to the Rebuild HFS+ Catalog File function. Sometimes an HFS+ partition becomes unreadable because the catalog file has become corrupted. Disk Drill’s “Rebuild” function uses the existing partition header to […]
What Types of Drives or Disks Can I Recover Files From?
No matter what type of storage device you’ve lost data from, if you can normally connect it to your Mac and view the contents, Disk Drill can scan it. Even if you’re currently having trouble accessing your hard drive or […]
Why Does the User Interface Look Different with Disk Drill 2.0?
Disk Drill 2.0 has a whole new interface. But don’t worry! All your favorite features are still there. Here’s a brief overview of the changes: Main Window: Disk Drill now opens in Recovery mode. You no longer need to choose […]
What Do All the Symbols Mean Next To the Disk Names?
On the main Disk Drill screen, you will see a list of all the available disks and partitions. Here is an explanation for some of the symbols you might see. Information Button (i) The small “i” in a circle under […]
Can I Recover Plain Text (.txt) Files?
Disk Drill can recover plain text TXT files with two of its recovery methods: Undelete Protected Data and Quick Scan. Undelete Protected Data can only be used with Recovery Vault and Guaranteed Recovery, Disk Drill’s data protection features, and they have […]
Can I Recover Apple Mail (mbox) Email Files?
Can Disk Drill recover mbox data – the files used by Apple’s Mail app? The short answer is – yes, but only in certain situations. There are limitations because mbox is not actually a file — mbox is a folder where […]
Can I Recover Mac Apps (.app) and Program Files?
Briefly: Yes, Disk Drill is capable of recovering .app Mac program files. However, due to the fact that .app is actually a “package” (folder) and not a single file, you can only recover them under certain situations: If your Mac […]
What Is a CFB File?
CFB files are created when Disk Drill can’t determine for sure if the recovered item is XLS, XLSX, DOC, DOCX, PPT, PPTX or other MS Office file after a Deep Scan. CFB stands for “Microsoft Compound File Binary”. If you […]
Could I Use Disk Drill to Permanently Erase Recovered Data?
We sometimes get asked if it’s possible to permanently delete the files found by Disk Drill. The answer at the moment is no. But we are planning on adding this functionality to an upcoming release. We think it would make […]
Can You Guarantee That I Can Recover A Specific File with Disk Drill?
The short answer is “No”, but we can certainly guarantee you can verify this with Disk Drill Basic at almost any moment. Each recovery case is unique, there’s absolutely no way to provide a universal recipe here. Well, I might […]