Data Recovery

Recover Firefox browsing sessions

In this article we are answering one of the recent questions from our user about recovering a Firefox browsing session. This might also be a useful scenario for data analysts. I need help recovering lost tabs from a Firefox session previous […]

Why quick and deep scan recovery are not available for iOS devices? macOS

Disk Drill 3 features iOS data recovery among other added functionality. When scanning your iPhone or iPad for lost data, the results Disk Drill produces look different from what you are used to when recovering data from a hard drive or partition. […]

Troubleshooting Scan Results macOS

The following are some frequently asked questions about scan results and tips for solving them. Why didn’t the file I need show up after a scan? There are a number of reasons that you might not see the files you […]

Why are large files so hard to recover?

Even with all of Disk Drill’s advanced algorithms, there are still some things that lessen your chances of a successful file recovery. One of those things is large file size — files like high resolution videos, presentations, graphic files, etc. […]

Why don’t my recovered files have their original names?

Unfortunately, when you recover files using Deep Scan, the file metadata is lost (including the file name and location). Files recovered by Deep Scan have names like file123.doc and 180×600.jpg. If this is the case with your recovered files, you have […]

FAQ: External USB drives randomly disconnecting… macOS

The Problem Occasionally we are hearing from our users that their external drives, connected via USB to their Macs, may randomly disconnect while Disk Drill is scanning them for lost data. We have to confirm that in most cases this […]

How Can I Rebuild a Corrupted HFS+ Catalog Directory? macOS

The launch of Disk Drill 2.2 brought some major improvements to the Rebuild HFS+ Catalog File function. Sometimes an HFS+ partition becomes unreadable because the catalog file has become corrupted. Disk Drill’s “Rebuild” function uses the existing partition header to […]

How Can I Export Forensic Data (DFXML)? macOS

Disk Drill is a data recovery tool with only one “forensics” feature so far: it returns the layout information for recovered files in a machine-readable format for further processing (CSV, SQLite database or DFXML). This allows for their forensic analysis […]

Can I Recover Plain Text (.txt) Files?

Disk Drill can recover plain text TXT files with two of its recovery methods: Undelete Protected Data and Quick Scan. Undelete Protected Data can only be used with Recovery Vault and Guaranteed Recovery, Disk Drill’s data protection features, and they have […]

Can I Recover Apple Mail (mbox) Email Files? macOS

Can Disk Drill recover mbox data – the files used by Apple’s Mail app? The short answer is – yes, but only in certain situations. There are limitations because mbox is not actually a file — mbox is a folder where […]

How Do I Mount Scanning Results As a Disk and Recover From It? macOS

One of the great features of Disk Drill PRO is that you don’t have to preview files in Disk Drill. You can instead recover them to a virtual disk and open the files in their native applications. Note that a third-party […]

Why Should I Remount Disks/Partitions In Read-Only Mode? macOS

Whenever you have a disk connected to your Mac, it can be accessed by other programs. iPhoto might try to access your camera, Time Machine might want to backup to an external hard drive, etc. This kind of access can […]

Can I Recover Files That Are Not Lost, But Can’t Be Accessed Due to Logical Disk Issues? macOS

If you have a disk which can’t be mounted correctly (you plug it into your Mac but it doesn’t show up in Finder), this may indicate that the disk’s partition header is corrupted or the HFS+ catalog file was damaged. In […]

Can I Recover Mac Apps (.app) and Program Files? macOS

Briefly: Yes, Disk Drill is capable of recovering .app Mac program files. However, due to the fact that .app is actually a “package” (folder) and not a single file, you can only recover them under certain situations: If your Mac […]

What Is a CFB File?

CFB files are created when Disk Drill can’t determine for sure if the recovered item is XLS, XLSX, DOC, DOCX, PPT, PPTX or other MS Office file after a Deep Scan. CFB stands for “Microsoft Compound File Binary”. If you […]

Can I Recover Data If TRIM Is Enabled On My SSD Drive? macOS

Lost data on an SSD drive? Stop using it immediately and follow these instructions! Emergency SSD Data Recovery Plan for Mac OS X Have you just realized you deleted important data from an SSD drive? Please follow these emergency steps. […]

Can I Deep Scan the Entire Disk Instead of Just the Free Space?

Usually, Deep Scan scans just the empty space of your hard drive for lost data. However, there are cases when a disk is not readable in a usual way, and you can’t view some non-deleted files (due to partial file system […]

I Just Need One File – How Do I Find It?

Even if you’re just looking for one file, you still need to do a full scan. (Check out our How to Recover Lost Files with Disk Drill Basic for details). However, you can stop the scan at any time, if you […]

Why Do I See Duplicate Files for Some Images In the Scanning Results?

The recovered images may seem duplicated at first sight, but they are not absolutely identical. The size is different. This behavior is caused by the fact, that some JPG or TIFF images contain a preview inside the original picture. If […]

Can You Guarantee That I Can Recover A Specific File with Disk Drill?

The short answer is “No”, but we can certainly guarantee you can verify this with Disk Drill Basic at almost any moment. Each recovery case is unique, there’s absolutely no way to provide a universal recipe here. Well, I might […]