{"id":63118,"date":"2026-11-05T16:20:39","date_gmt":"2026-11-05T16:20:39","guid":{"rendered":"https:\/\/www.cleverfiles.com\/howto\/?p=63118"},"modified":"2026-11-05T16:20:39","modified_gmt":"2026-11-05T16:20:39","slug":"toshiba-data-recovery-step-by-step-guide","status":"publish","type":"post","link":"https:\/\/www.cleverfiles.com\/howto\/toshiba-hard-drive-recovery.html","title":{"rendered":"Toshiba Data Recovery Step-by-Step Guide"},"content":{"rendered":"<p>Accidentally deleted files from your Toshiba drive? Or maybe you can\u2019t access them because of drive corruption, or they were wiped out by formatting\u2013fortunately, these are problems that most users can resolve at home with the right tools and information.<\/p>\r\n<p>This guide is here to help. With the guidance of our technical team and years of accumulated research, we\u2019ll show you the safest and most user-friendly Toshiba HDD recovery and Toshiba drive repair methods.<\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"where_to_start_with_toshiba_recovery\"><\/span>Where to Start with Toshiba Recovery<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>Readers arrive at this guide because of very different problems\u2013maybe you <a href=\"\/recover-deleted-files.html\">accidentally deleted your files<\/a> or formatted your drive. Or maybe your drive is corrupted or missing a partition. Most of these file system-related problems can usually be fixed by an average user at home.<\/p>\r\n<p>This guide focuses on demonstrating these fixes, as well as the hard drive recovery process on Toshiba HDDs. But before you start any repair or recovery attempts, the first step is to check your drive in Disk Management.<\/p>\r\n<div class=\"alert alert-success\" role=\"alert\">&#x1f4a1; If your Toshiba drive <b>appears in Disk Management<\/b> with the <b>correct capacity<\/b>, there\u2019s a good chance that you can successfully repair it with the methods in this guide. If the drive is missing entirely, shows the wrong capacity, or behaves like a physically failing device, we strongly recommend using <a href=\"\/howto\/best-data-recovery-services.html\">data recovery services<\/a> instead. See <a href=\"#recovery-services\">this section<\/a> for more details.<\/div>\r\n<ol>\r\n\t<li>Open Disk Management through the Start Menu. <img class=\"border-blue border-radius-10 aligncenter wp-image-63127 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management.png\" alt=\"Disk Management app in the Start Menu.\" width=\"885\" height=\"767\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management.png 885w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management-300x260.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management-500x433.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management-768x666.png 768w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/li>\r\n\t<li>Note the <b>Capacity<\/b> entry for your Toshiba drive. <img class=\"border-blue border-radius-10 aligncenter wp-image-63128 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Drive-Capacity.png\" alt=\"Toshiba drive capacity indicator in Disk Management.\" width=\"891\" height=\"713\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Drive-Capacity.png 891w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Drive-Capacity-300x240.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Drive-Capacity-500x400.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Drive-Capacity-768x615.png 768w\" sizes=\"(max-width: 891px) 100vw, 891px\" \/><\/li>\r\n<\/ol>\r\n<p>If your drive\u2019s capacity looks correct to you, see the table below to identify the best next steps for your situation. Use the links in the second column to quickly jump to the appropriate section of the guide:<\/p>\r\n<div class=\"table_wrapper table_heading\"><p><\/p>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Situation<\/b><\/td>\r\n<td><b>What to try<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Your files were accidentally deleted.<\/td>\r\n<td><a href=\"#recovery-software\">Use data recovery software<\/a>.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>The Toshiba drive was formatted.<\/td>\r\n<td>Scan your drive with <a href=\"#recovery-software\">data recovery software<\/a> before saving new files to it.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Drive appears as RAW.<\/td>\r\n<td><a href=\"#recovery-software\">Recover important files<\/a> <b>first<\/b>, then <a href=\"#testdisk-method\">repair your drive with TestDisk<\/a>. If you don\u2019t need to repair your drive, <a href=\"#format-drive\">format it<\/a> instead.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>The drive&#8217;s partition is missing.<\/td>\r\n<td><a href=\"#recovery-software\">Use data recovery software<\/a> to extract your files, then <a href=\"#testdisk-method\">repair the drive with TestDisk<\/a>. Alternatively, <a href=\"#format-drive\">format the drive<\/a>.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Your drive gets errors, or Windows asks to repair or reformat it.<\/td>\r\n<td><a href=\"#recovery-software\">Recover your data<\/a> <b>first<\/b>, then <a href=\"#chkdsk-repair\">repair the drive with CHKDSK<\/a> or <a href=\"#format-drive\">reformat it<\/a>.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Toshiba drive does not appear at all.<\/td>\r\n<td>\r\n<p>If the Toshiba drive doesn\u2019t appear in Disk Management, you usually can\u2019t recover your data. Troubleshoot the physical connection first:<\/p>\r\n<ol>\r\n\t<li>Reconnect the drive.<\/li>\r\n\t<li>Try another USB port or PC.<\/li>\r\n\t<li>Replace the USB cable if possible.<\/li>\r\n\t<li>For internal Toshiba drives, check the SATA\/power connection (if you\u2019re comfortable doing so).<\/li>\r\n\t<li>Once your drive reappears in Disk Management, <a href=\"#recovery-software\">recover your data<\/a> and <a href=\"#format-drive\">format the drive<\/a>.<\/li>\r\n<\/ol>\r\n<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Drive is detected but seems unstable.<\/td>\r\n<td>Scan it with the <a href=\"#toshiba-diagnostic\">TOSHIBA Storage Diagnostic Tool<\/a>.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>Disk Management is displaying an incorrect storage capacity for your drive.<\/td>\r\n<td>Consider <a href=\"#recovery-services\">professional data recovery<\/a>.<\/td>\r\n<\/tr>\r\n<tr>\r\n<td>You hear clicking\/grinding noises from the Toshiba drive when you use it.<\/td>\r\n<td style=\"width: 50%; height: 24px;\">Do not attempt any DIY repair or recovery methods. Only <a href=\"#recovery-services\">professional data recovery services<\/a> can safely handle your drive.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p><\/div>\r\n<h2 id=\"recovery-software\"><span class=\"ez-toc-section\" id=\"how_to_recover_data_with_toshiba_recovery_software\"><\/span>How to Recover Data with Toshiba Recovery Software<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>Data recovery is the first and most important step in any DIY route, especially when the drive is unstable. As long as your Toshiba drive appears in Disk Management with the correct capacity, it may be possible to get your files back with <a href=\"\/data-recovery-software.html\">data recovery software<\/a> (regardless of what caused the data loss).<\/p>\r\n<p>For this guide, we\u2019ll be using an application called <a href=\"\/\">Disk Drill<\/a> to demonstrate how Toshiba hard drive data recovery works. It\u2019s capable of scanning Toshiba drives running most modern file systems, including NTFS, exFAT, HFS+, APFS, and ext2\/ext3\/ext4.<\/p>\r\n<div class=\"alert alert-info\" role=\"alert\">It also works if the file system itself is damaged or isn\u2019t recognized by Windows, and it can save retrieved files to a different drive\u2013this prevents accidental overwriting and further data loss.<\/div>\r\n<p><b>To recover files from a Toshiba hard drive with Disk Drill:<\/b><\/p>\r\n<ol>\r\n\t<li><a href=\"\/download.html\">Download Disk Drill<\/a> and install it to a <b>different drive<\/b> (not your Toshiba hard drive) via the <b>Options<\/b> button in the installer. For example, install the software to your system drive if you\u2019re recovering an external HDD. <img class=\"border-blue border-radius-10 aligncenter wp-image-63130 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Installer-Wizard.png\" alt=\"Installation options dialogue for Disk Drill.\" width=\"545\" height=\"616\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Installer-Wizard.png 545w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Installer-Wizard-265x300.png 265w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Installer-Wizard-442x500.png 442w\" sizes=\"(max-width: 545px) 100vw, 545px\" \/><\/li>\r\n\t<li>Ensure your Toshiba drive is securely connected to your PC. Then, run Disk Drill. In the main menu, select your Toshiba drive and click <b>Search for lost data<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63131 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Toshiba.png\" alt=\"Toshiba drive in Disk Drill scan menu.\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Toshiba.png 1366w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Toshiba-300x169.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Toshiba-500x281.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Toshiba-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/li>\r\n\t<li>A prompt <b>may<\/b> appear (not always), asking if the storage device is from a camera or drone. Select <b>Universal scan<\/b> for now. If you end up restoring unplayable videos (or none of them play during preview), scan your drive again with <b>Advanced Camera Recovery<\/b>. If this prompt doesn\u2019t appear for you at all, just proceed to step 4. <img class=\"border-blue border-radius-10 aligncenter wp-image-63132 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Selection.png\" alt=\"Disk Drill scan options dialogue window.\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Selection.png 1366w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Selection-300x169.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Selection-500x281.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Selection-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/li>\r\n\t<li>Once the scan is complete, you can click <b>Recover<\/b> and proceed to step 8 to restore everything Disk Drill found on your Toshiba drive. If you want to review your files before recovery (recommended), click <b>Review found items<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63134 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Complete.png\" alt=\"Scan completion page in Disk Drill.\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Complete.png 1366w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Complete-300x169.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Complete-500x281.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Scan-Complete-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/li>\r\n\t<li>Expand the <b>Existing, Deleted or lost<\/b>, and <b>Reconstructed<\/b> tabs, depending on your situation (e.g., choose Existing for inaccessible drives, Deleted or lost for formatted drives, etc.). Alternatively, you can just go through them one by one. <img class=\"border-blue border-radius-10 aligncenter wp-image-63135 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Browser.png\" alt=\"Browsing Toshiba drive files in Disk Drill.\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Browser.png 1366w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Browser-300x169.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Browser-500x281.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Browser-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/li>\r\n\t<li>Use the <b>Search<\/b> field in the top right corner, as well as the <b>filters<\/b> in the sidebar, to find specific files, file types, or folders you want to restore. Then, click on each file once to <b>preview<\/b> it, and ensure you can recover it intact. <img class=\"border-blue border-radius-10 aligncenter wp-image-63136 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Preview.png\" alt=\"Disk Drill search field, file categories, and photo preview.\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Preview.png 1366w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Preview-300x169.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Preview-500x281.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Preview-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/li>\r\n\t<li>Once you find the files and folders you want to save, use the checkboxes in the leftmost column to make your selection. Then, click the <b>Recover<\/b> button. <img class=\"border-blue border-radius-10 aligncenter wp-image-63137 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Selection.png\" alt=\"Selecting Toshiba files for recovery in Disk Drill.\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Selection.png 1366w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Selection-300x169.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Selection-500x281.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-File-Selection-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/li>\r\n\t<li>Choose a location <b>on a different drive<\/b> (<span style=\"text-decoration: underline;\">not your Toshiba drive<\/span>) where you want Disk Drill to save the restored files. Finally, click <b>Next<\/b> to start the recovery operation. <img class=\"border-blue border-radius-10 aligncenter wp-image-63138 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Recovery-Destination.png\" alt=\"Choosing a folder to save Toshiba files recovered by Disk Drill.\" width=\"1366\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Recovery-Destination.png 1366w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Recovery-Destination-300x169.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Recovery-Destination-500x281.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Drill-Recovery-Destination-768x432.png 768w\" sizes=\"(max-width: 1366px) 100vw, 1366px\" \/><\/li>\r\n<\/ol>\r\n<p>Toshiba data recovery chances depend on several factors, including the type of data loss, how much the drive was used after the data loss occurred, whether the drive was an HDD or SSD, and whether it was internal or external. Disk Drill has an indicator that estimates \u201cRecovery Chances\u201d, but it can also <b>preview<\/b> a file to guarantee it\u2019s intact.<\/p>\r\n<p><b>Here are specific situations where Disk Drill can help:<\/b><\/p>\r\n<ul>\r\n\t<li>The files on your Toshiba drive were accidentally deleted.<\/li>\r\n\t<li>Your Toshiba drive was formatted.<\/li>\r\n\t<li>A partition on your Toshiba drive was lost or became inaccessible.<\/li>\r\n\t<li>Your Toshiba drive appears as RAW.<\/li>\r\n\t<li>Files are still on the disk, but Windows can\u2019t access them normally.<\/li>\r\n<\/ul>\r\n<p>If your Toshiba drive seems unstable during the recovery attempt, try checking its S.M.A.R.T. status, which indicates the drive\u2019s health. In case of warnings, we strongly recommend using the app\u2019s Byte-to-byte backup feature to <a href=\"\/help\/dmg-iso-backup.html\">create a disk image of your drive<\/a>. Then, you can scan that image file instead of the Toshiba drive itself.<\/p>\r\n<p>You can find the S.M.A.R.T. status and Byte-to-byte backup feature in the left sidebar if you open up Disk Drill\u2019s main menu (step 2 above).<\/p>\r\n<div class=\"alert alert-success\" role=\"alert\">&#x1f4a1; You can download Disk Drill and scan your drive for free, and you can preview as many files as you want. S.M.A.R.T. status and Byte-to-byte backup are also free to use. And you can recover as much as 100 MB worth of data for no cost, which should be enough for a good number of important files.<\/div>\r\n<h2 id=\"repair-methods\"><span class=\"ez-toc-section\" id=\"toshiba_hard_drive_repair_methods\"><\/span>Toshiba Hard Drive Repair Methods<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>If your primary issue was unwanted file deletion or accidental formatting, you don\u2019t really have to do anything else at this point. But if the data loss was caused by a broader problem with the drive itself, additional steps are needed to fix it\u2013otherwise, you\u2019ll continue experiencing the same kind of data loss over and over again.<\/p>\r\n<p>This section focuses on demonstrating different methods to repair your drive after securing your missing files.<\/p>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_1_run_chkdsk_to_repair_file_system_errors\"><\/span><span class=\"title_shortcode_bg\">Method 1:<\/span> <span id=\"chkdsk-repair\">Run CHKDSK to Repair File System Errors<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>CHKDSK is a repair operation you can run using Command Prompt. It\u2019s a great first step for troubleshooting, since it can potentially resolve a number of different cases. Windows reporting file-system errors or asking to scan\/repair\/format the drive, files or folders not opening, volumes behaving inconsistently\u2013as long as your drive is only <b>logically damaged<\/b> (not physically), CHKDSK may fix it.<\/p>\r\n<div class=\"alert alert-warning\" role=\"alert\">&#x26a0;&#xfe0f; CHKDSK is a basic repair tool\u2013it won\u2019t always work, and it\u2019s incapable of recovering or backing up your data. And even if it fixes the issue, it may <a href=\"\/howto\/recover-files-deleted-by-chkdsk.html\">cause data loss<\/a> or make Toshiba hard drive recovery more difficult due to the nature of the repair operation. If your drive contains important files, we strongly recommend that you go through the <a href=\"#recovery-software\">data recovery section<\/a> first.<\/div>\r\n<ol>\r\n\t<li>Using the Start menu, open Command Prompt as Administrator. <img class=\"border-blue border-radius-10 aligncenter wp-image-63139 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Start-CMD-Admin.png\" alt=\"Running Command Prompt as Administrator in the Start Menu.\" width=\"865\" height=\"768\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-CMD-Admin.png 865w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-CMD-Admin-300x266.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-CMD-Admin-500x444.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-CMD-Admin-768x682.png 768w\" sizes=\"(max-width: 865px) 100vw, 865px\" \/><\/li>\r\n\t<li>Type the following command in the empty field and press Enter: <b>chkdsk D: \/r<\/b> Replace <b>D:<\/b> with your Toshiba drive\u2019s assigned letter. <img class=\"border-blue border-radius-10 aligncenter wp-image-63141 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/CMD-CHKDSK-Command.png\" alt=\"Running the CHKDSK command in Command Prompt.\" width=\"649\" height=\"407\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/CMD-CHKDSK-Command.png 649w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/CMD-CHKDSK-Command-300x188.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/CMD-CHKDSK-Command-500x314.png 500w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/><\/li>\r\n<\/ol>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_2_use_toshiba_storage_diagnostic_tool\"><\/span><span class=\"title_shortcode_bg\">Method 2:<\/span> <span id=\"toshiba-diagnostic\">Use TOSHIBA Storage Diagnostic Tool<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>The <a href=\"https:\/\/storage.toshiba.com\/consumer-hdd\/support\/product?model=HDTD210XK3E1&amp;tab=3&amp;doc=TOSHIBA%20Storage%20Diagnostic%20Tool\" target=\"_blank\" rel=\"noopener\">Toshiba Storage Diagnostic Tool<\/a> is Toshiba\u2019s official drive maintenance software. While it can\u2019t recover your data or repair your drive, it can scan your drive or its partitions for read errors. And it\u2019s the closest we\u2019ll get to an official Toshiba recovery software or HDD maintenance tool, so we wanted to make sure to include it in this Toshiba-specific guide.<\/p>\r\n<div class=\"alert alert-info\" role=\"alert\">After the initial diagnosis, you\u2019ll need to use another method to actually fix your storage device or perform Toshiba hard disk recovery.<\/div>\r\n<ol>\r\n\t<li><a href=\"https:\/\/www.canvio.jp\/en\/support\/download\/hdd\/ot_sdt\/en.htm\" target=\"_blank\" rel=\"noopener\">Download the Toshiba Storage Diagnostic Tool<\/a> from Toshiba\u2019s official website. <img class=\"border-blue border-radius-10 aligncenter wp-image-63142 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Download.png\" alt=\"Toshiba Storage Diagnostic Tool download page.\" width=\"1207\" height=\"767\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Download.png 1207w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Download-300x191.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Download-500x318.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Download-768x488.png 768w\" sizes=\"(max-width: 1207px) 100vw, 1207px\" \/><\/li>\r\n\t<li>Double-click the downloaded exe, follow the instructions in the wizard, and accept the User Agreement. <img class=\"border-blue border-radius-10 aligncenter wp-image-63143 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Installer.png\" alt=\"Toshiba Storage Diagnostic Tool installer file.\" width=\"687\" height=\"466\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Installer.png 687w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Installer-300x203.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Installer-500x339.png 500w\" sizes=\"(max-width: 687px) 100vw, 687px\" \/><\/li>\r\n\t<li>Open the Toshiba Storage Diagnostic Tool and select the drive you want to scan. Then, click <b>Function(U)<\/b> &gt; <b>Start\/Stop Diagnostics Scan<\/b> and select a scan type. We recommend running a full scan if you have the time, so you can check the entire drive. <img class=\"border-blue border-radius-10 aligncenter wp-image-63144 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Function.png\" alt=\"Toshiba Storage Diagnostic Tool scan options.\" width=\"449\" height=\"197\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Function.png 449w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Toshiba-Diagnostic-Function-300x132.png 300w\" sizes=\"(max-width: 449px) 100vw, 449px\" \/><\/li>\r\n<\/ol>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_3_repair_toshiba_hdd_with_testdisk\"><\/span><span class=\"title_shortcode_bg\">Method 3:<\/span> <span id=\"testdisk-method\">Repair Toshiba HDD with TestDisk<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>If your Toshiba drive appears as RAW, unallocated, or it has a missing\/damaged partition, try using <a href=\"\/howto\/testdisk-review.html\">TestDisk<\/a> to fix it. In some cases, TestDisk can rebuild partition information and restore access all on its own, without needing further repair attempts. TestDisk is <b>free and open-source<\/b>, well-respected by its community, and highly capable.<\/p>\r\n<p>But it uses a terminal-style interface and is less beginner-friendly than most recovery software. For users who have already recovered or backed up their data, formatting (<a href=\"#format-drive\">Method 4<\/a>) is a simpler option\u2013but TestDisk remains a viable alternative if you want to restore the existing partition structure rather than immediately wiping and recreating it.<\/p>\r\n<div class=\"alert alert-warning\" role=\"alert\">&#x26a0;&#xfe0f; TestDisk applies <b>permanent<\/b> changes to your disk. Choosing the wrong disk or writing an incorrect partition can make the situation a lot worse. We <b>strongly<\/b> recommend Toshiba hard disk recovery (<a href=\"#recovery-software\">see this section<\/a>) or backing up your data before proceeding.<\/div>\r\n<ol>\r\n\t<li><a href=\"https:\/\/www.cgsecurity.org\/wiki\/TestDisk_Download#google_vignette\" target=\"_blank\" rel=\"noopener\">Download TestDisk<\/a> from CGSecurity\u2019s website.<\/li>\r\n\t<li>Run TestDisk by double-clicking <b>testdisk_win.exe<\/b> in the downloaded folder. <img class=\"border-blue border-radius-10 aligncenter wp-image-63145 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Installer.png\" alt=\"TestDisk installation file in the Downloads folder.\" width=\"782\" height=\"558\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Installer.png 782w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Installer-300x214.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Installer-500x357.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Installer-768x548.png 768w\" sizes=\"(max-width: 782px) 100vw, 782px\" \/><\/li>\r\n\t<li>Use your arrow keys to select the <b>Create<\/b> option, then press <b>Enter<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63146 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Create-Log.png\" alt=\"TestDisk log creation options.\" width=\"894\" height=\"570\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Create-Log.png 894w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Create-Log-300x191.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Create-Log-500x319.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Create-Log-768x490.png 768w\" sizes=\"(max-width: 894px) 100vw, 894px\" \/><\/li>\r\n\t<li>In the next screen, select your Toshiba drive from the list. Then, use your left and right arrow keys to select the <b>Proceed<\/b> option and press <b>Enter<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63147 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Media-Selection.png\" alt=\"Selecting hard drive in TestDisk.\" width=\"883\" height=\"567\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Media-Selection.png 883w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Media-Selection-300x193.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Media-Selection-500x321.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Media-Selection-768x493.png 768w\" sizes=\"(max-width: 883px) 100vw, 883px\" \/><\/li>\r\n\t<li>Select your Toshiba drive\u2019s partition type. TestDisk will try to detect it automatically, and it\u2019s usually correct. Either way, press <b>Enter<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63148 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Partition-Tables.png\" alt=\"Selecting a partition table in TestDisk.\" width=\"894\" height=\"578\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Partition-Tables.png 894w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Partition-Tables-300x194.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Partition-Tables-500x323.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Partition-Tables-768x497.png 768w\" sizes=\"(max-width: 894px) 100vw, 894px\" \/><\/li>\r\n\t<li>Select <b>Analyse<\/b> and press <b>Enter<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63149 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Analyse-Tool.png\" alt=\"Running the Analyse tool in TestDisk.\" width=\"891\" height=\"578\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Analyse-Tool.png 891w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Analyse-Tool-300x195.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Analyse-Tool-500x324.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Analyse-Tool-768x498.png 768w\" sizes=\"(max-width: 891px) 100vw, 891px\" \/><\/li>\r\n\t<li>Choose <b>Quick Search<\/b> and press Enter. <img class=\"border-blue border-radius-10 aligncenter wp-image-63150 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Quick-Search-Partition.png\" alt=\"Running the Quick Search operation on a partition in TestDisk.\" width=\"891\" height=\"577\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Quick-Search-Partition.png 891w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Quick-Search-Partition-300x194.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Quick-Search-Partition-500x324.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Quick-Search-Partition-768x497.png 768w\" sizes=\"(max-width: 891px) 100vw, 891px\" \/><\/li>\r\n\t<li>Identify the partition you want to restore (you can press the <b>P<\/b> key to check the selected partition\u2019s files). Then, select it with your arrow keys and press <b>Enter<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63151 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Found-Partitions.png\" alt=\"Selecting one of the partitions found by TestDisk.\" width=\"973\" height=\"589\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Found-Partitions.png 973w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Found-Partitions-300x182.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Found-Partitions-500x303.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Found-Partitions-768x465.png 768w\" sizes=\"(max-width: 973px) 100vw, 973px\" \/><\/li>\r\n\t<li>Finally, select <b>Write<\/b> and press <b>Enter<\/b>. Alternatively, you can run a <b>Deeper Search<\/b> if the partition you wanted to restore didn\u2019t appear on the list. <img class=\"border-gray border-radius-10 aligncenter wp-image-63152 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Write-Partition.png\" alt=\"Writing a found partition on a disk using TestDisk.\" width=\"977\" height=\"589\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Write-Partition.png 977w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Write-Partition-300x181.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Write-Partition-500x301.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/TestDisk-Write-Partition-768x463.png 768w\" sizes=\"(max-width: 977px) 100vw, 977px\" \/><\/li>\r\n<\/ol>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_4_format_the_toshiba_drive\"><\/span><span class=\"title_shortcode_bg\">Method 4:<\/span> <span id=\"format-drive\">Format the Toshiba Drive<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>The simplest and most final DIY repair method for <b>non-physical<\/b> Toshiba drive problems is formatting. Whether your drive\u2019s file system is severely corrupted, missing a partition, or triggering countless errors, formatting can fix it because the process <b>wipes your drive clean<\/b> and <b>writes a completely new file system structure<\/b> to the disk.<\/p>\r\n<div class=\"alert alert-warning\" role=\"alert\">&#x26a0;&#xfe0f; This also means that any files stored on your drive get wiped. If you have any <b>important files<\/b> on your drive, read the <a href=\"#recovery-software\">data recovery section<\/a> first.<\/div>\r\n<p>There are two ways to format a Toshiba drive: (1) If your drive appears in <b>File Explorer<\/b>, format it from there. (2) If it doesn\u2019t appear in File Explorer, try formatting it in <b>Disk Management<\/b>. We\u2019ll show you both methods below.<\/p>\r\n<p><b>To format your drive in File Explorer:<\/b><\/p>\r\n<ol>\r\n\t<li>Open File Explorer.<\/li>\r\n\t<li>Locate your drive in the left sidebar or in <b>This PC<\/b>. Then, right-click your drive and select <b>Format<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63153 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Drive-Format.png\" alt=\"Formatting a drive in File Explorer.\" width=\"784\" height=\"562\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Drive-Format.png 784w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Drive-Format-300x215.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Drive-Format-500x358.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Drive-Format-768x551.png 768w\" sizes=\"(max-width: 784px) 100vw, 784px\" \/><\/li>\r\n\t<li>In the <b>Volume label<\/b> field, type a new name for your drive. Then, we recommend <b>unselecting<\/b> the <b>Quick Format<\/b> option to make sure that Windows also scans for bad sectors. Finally, click <b>Start<\/b> to begin the process. <img class=\"border-blue border-radius-10 aligncenter wp-image-63154 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Format-Dialog.png\" alt=\"Drive formatting menu in File Explorer.\" width=\"373\" height=\"559\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Format-Dialog.png 373w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Format-Dialog-200x300.png 200w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/File-Explorer-Format-Dialog-334x500.png 334w\" sizes=\"(max-width: 373px) 100vw, 373px\" \/><\/li>\r\n<\/ol>\r\n<p><b>To format your drive in Disk Management:<\/b><\/p>\r\n<ol>\r\n\t<li>Open Disk Management via the Start Menu. <img class=\"border-gray border-radius-10 aligncenter wp-image-63127 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management.png\" alt=\"Disk Management app in the Start Menu.\" width=\"885\" height=\"767\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management.png 885w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management-300x260.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management-500x433.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Start-Disk-Management-768x666.png 768w\" sizes=\"(max-width: 885px) 100vw, 885px\" \/><\/li>\r\n\t<li>Select your Toshiba drive from the volume list. Then, right-click your drive and select <b>Format\u2026 <img class=\"border-blue border-radius-10 aligncenter wp-image-63155 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Drive.png\" alt=\"Formatting a drive in Disk Management.\" width=\"871\" height=\"701\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Drive.png 871w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Drive-300x241.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Drive-500x402.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Drive-768x618.png 768w\" sizes=\"(max-width: 871px) 100vw, 871px\" \/><\/b><\/li>\r\n\t<li>Name your drive, then select a file system. Then, we recommend that you leave the <b>Perform a quick format<\/b> option <b>unchecked<\/b>, so it can also scan for bad sectors. Finally, click <b>OK<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-63156 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Menu.png\" alt=\"Drive formatting menu in Disk Management.\" width=\"874\" height=\"706\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Menu.png 874w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Menu-300x242.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Menu-500x404.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/10\/Disk-Management-Format-Menu-768x620.png 768w\" sizes=\"(max-width: 874px) 100vw, 874px\" \/><\/li>\r\n<\/ol>\r\n<p>If Windows can\u2019t complete the formatting process, the drive keeps disconnecting, or diagnostics report hardware problems, repeated formatting attempts are unlikely to fix your drive. Replace it.<\/p>\r\n<div class=\"alert alert-success\" role=\"alert\">&#x1f4a1; Not sure what file system to choose for your Toshiba drive? We recommend: (1) NTFS if you only use Windows, (2) exFAT for compatibility between Windows, macOS, and other modern systems. Only use FAT32 for specific hardware requirements.<\/div>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_5_consider_data_recovery_services\"><\/span><span class=\"title_shortcode_bg\">Method 5:<\/span> <span id=\"recovery-services\">Consider Data Recovery Services<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>If your Toshiba drive is suffering from mechanical failure, bad sectors, or internal component damage, <b>do not attempt<\/b> to fix it yourself or attempt to extract your data. These issues are beyond the ability of repair and recovery software.<\/p>\r\n<p>Instead, we <b>strongly recommend<\/b> that you send your drive to a professional data recovery service instead. They have the necessary tools and expertise to safely retrieve your data (but repair is highly unlikely). There are <a href=\"\/howto\/best-data-recovery-services.html\">several great options<\/a> you can choose from depending on your location, but here\u2019s the gist of what to look for:<\/p>\r\n<ul>\r\n\t<li><b>No Data \u2013 No Charge:<\/b> Some data recovery services offer a <a href=\"\/data-recovery-center.html#:~:text=Data%20\u2013%20No%20Charge\u201d-,Details\">\u201cNo Data \u2013 No Charge\u201d policy<\/a> or guarantee where you only get charged if you get back the data you originally wanted.<\/li>\r\n\t<li><b>Free estimate:<\/b> We recommend only considering services that provide a free estimate or guaranteed price quote after receiving the drive, but before operating on it. This means no surprises on the bill post-recovery.<\/li>\r\n\t<li><b>Shipping:<\/b> Make sure to read each service\u2019s shipping policy properly; many offer free inbound shipping, but outbound shipping is rarely covered.<\/li>\r\n\t<li><b>Expedited recovery:<\/b> If you need to get your data back ASAP, look for recovery services that offer faster turnaround times\u2013but expect to pay a higher fee.<\/li>\r\n<\/ul>\r\n<h2><span class=\"ez-toc-section\" id=\"final_words\"><\/span>Final Words<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>To give you an easy reference you can return to anytime, we boiled down the essentials of our Toshiba recovery and repair guide into a few bullets. You can use the links to instantly jump to the appropriate section of the guide.<\/p>\r\n<ul>\r\n\t<li>For <b>non-physical<\/b> Toshiba drive problems, the DIY approach consists of 2 parts: <a href=\"#recovery-software\">recovering your data<\/a> (if you don\u2019t have a backup) and <a href=\"#repair-methods\">repairing your drive<\/a>. Data recovery comes first because all repair operations have the potential to cause data loss.<\/li>\r\n\t<li><a href=\"#recovery-software\">Using data recovery software<\/a>, like Disk Drill, is the safest and most convenient way to restore files from a Toshiba drive\u2013whether it\u2019s corrupted, you accidentally formatted your drive, or you deleted important files.<\/li>\r\n\t<li>Once your data has been recovered and saved to another drive, you can attempt different <a href=\"#repair-methods\">DIY repair methods<\/a> on your Toshiba drive. There are several you can try, but <a href=\"#format-drive\">formatting<\/a> is the easiest fix if you don\u2019t need to preserve anything.<\/li>\r\n\t<li>If your drive <b>doesn\u2019t appear in the system at all<\/b>, try another cable, USB port, or computer. If that doesn\u2019t work, stop any DIY attempts and contact a <a href=\"#recovery-services\">professional data recovery service<\/a> instead.<\/li>\r\n<\/ul>\r\n<p>Does Toshiba itself offer professional data recovery services? We answer this and other common questions in the FAQ below.<\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"faq\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<div><section itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq1\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq1\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq1\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"is_there_an_official_toshiba_hard_disk_recovery_service\"><\/span>Is there an official Toshiba hard disk recovery service?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq1\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq1\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>No, Toshiba doesn\u2019t offer its own hard disk repair or recovery service. It does provide a free diagnostics software called the Toshiba Storage Diagnostic tool, which you can <a href=\"https:\/\/www.canvio.jp\/en\/support\/download\/hdd\/ot_sdt\/en.htm\" target=\"_blank\" rel=\"noopener\">download from the company\u2019s website<\/a>. It\u2019s useful for checking the health of your drive, but it can\u2019t fix it.<\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq2\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq2\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq2\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"how_much_does_professional_toshiba_hard_drive_recovery_usually_cost\"><\/span>How much does professional Toshiba hard drive recovery usually cost?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq2\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq2\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>Toshiba doesn\u2019t offer its own official recovery service. Instead, you\u2019ll need to rely on third-party professional data recovery services (here\u2019s <a href=\"\/howto\/best-data-recovery-services.html\">our list<\/a> of the best ones). The cost of recovery depends on several factors; based on our research, the range usually falls between $300 and $1,000. Expect to pay more for expedited service and severely damaged drives.<\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq3\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq3\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq3\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"does_toshiba_have_its_own_data_recovery_software\"><\/span>Does Toshiba have its own data recovery software?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq3\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq3\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>No, Toshiba doesn\u2019t have its own data recovery software. The <a href=\"https:\/\/www.canvio.jp\/en\/support\/download\/hdd\/ot_sdt\/en.htm\" target=\"_blank\" rel=\"noopener\">Toshiba Storage Diagnostic Tool<\/a> can only scan your drive for errors, which is useful before data loss. Instead, you\u2019ll need to rely on third-party data recovery software.<\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq4\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq4\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq4\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"what_software_can_i_use_for_toshiba_external_hard_drive_recovery\"><\/span>What software can I use for Toshiba external hard drive recovery?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq4\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq4\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>If you\u2019re willing to do a bit of research, there are several data recovery software programs you can choose from. But we recommend Disk Drill because it\u2019s easy to use for beginners, supports all modern Windows file systems (NTFS, ExFAT, FAT32), and works for RAW or corrupted drives, as long as they appear in Disk Management. You can also recover up to 100 MB of data for free, which should be enough for several important files and to test the software\u2019s capabilities.<\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq5\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq5\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq5\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"what_is_the_hard_drive_recovery_process_for_a_toshiba_drive\"><\/span>What is the hard drive recovery process for a Toshiba drive?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq5\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq5\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>These are the general steps to recover a Toshiba hard drive:<\/p>\r\n<ol>\r\n\t<li>Immediately stop saving any new files to your drive.<\/li>\r\n\t<li>Download and install third-party data recovery software on your computer.<\/li>\r\n\t<li>Use data recovery software to scan your drive and retrieve your files.<\/li>\r\n\t<li>If your drive is corrupted, you can format it or attempt repairs (with CHKDSK or TestDisk) once your files are safe.<\/li>\r\n<\/ol>\r\n<p>Note that DIY repair and recovery methods are only advisable for logically damaged drives. If your drive is physically damaged, contact a professional data recovery service instead.<\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 01px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq6\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq6\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq6\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"what_should_i_do_if_diagnostic_finds_problems_with_my_toshiba_drive\"><\/span>What should I do if diagnostic finds problems with my Toshiba drive?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq6\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq6\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>If your Toshiba drive is physically damaged, only professional data recovery services can handle it safely (for getting your files back, not repairing it\u2013you can only replace a broken drive). If you don\u2019t spot any damage, follow these steps:<\/p>\r\n<ol>\r\n\t<li>Use data recovery software to recover or back up your data immediately.<\/li>\r\n\t<li>Once your files are safe, try running the CHKDSK command on your Toshiba drive. If a partition is missing or your drive appears as RAW, use TestDisk instead (be careful with this tool).<\/li>\r\n\t<li>If CHKDSK and TestDisk don\u2019t work, or you want a simpler solution that doesn\u2019t require manually repairing the errors, format your drive instead.<\/li>\r\n<\/ol>\r\n<p><\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<\/section><\/div>","protected":false},"excerpt":{"rendered":"Accidentally deleted files from your Toshiba drive? Or maybe you can\u2019t access them because of drive corruption, or they were wiped out by formatting\u2013fortunately, these are problems that most users can resolve at home with the right tools and information&#8230;.","protected":false},"author":7896,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1753],"tags":[],"class_list":{"0":"post-63118","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-hard-drive-data-recovery-tips"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Toshiba Hard Drive Recovery (DIY Methods That Work)<\/title>\n<meta name=\"description\" content=\"Is your Toshiba HDD missing data or not working? In this guide, we&#039;ll show you exactly what to do to get your files back and fix your drive.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleverfiles.com\/howto\/toshiba-hard-drive-recovery.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Toshiba Hard Drive Recovery (DIY Methods That Work)\" \/>\n<meta property=\"og:description\" content=\"Is your Toshiba HDD missing data or not working? In this guide, we&#039;ll show you exactly what to do to get your files back and fix your drive.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cleverfiles.com\/howto\/toshiba-hard-drive-recovery.html\" \/>\n<meta property=\"og:site_name\" content=\"Data recovery tips. Recover deleted files on Mac, Windows.\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2020\/07\/og-cleverfiles.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Alejandro Santos\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Toshiba Hard Drive Recovery (DIY Methods That Work)\" \/>\n<meta name=\"twitter:description\" content=\"Is your Toshiba HDD missing data or not working? 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Recover deleted files on Mac, Windows.","description":"","publisher":{"@id":"https:\/\/www.cleverfiles.com\/howto\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cleverfiles.com\/howto\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.cleverfiles.com\/howto\/#organization","name":"CleverFiles","url":"https:\/\/www.cleverfiles.com\/howto\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.cleverfiles.com\/howto\/#\/schema\/logo\/image\/","url":"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2021\/07\/dd-mac-1024-flat.png","contentUrl":"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2021\/07\/dd-mac-1024-flat.png","width":512,"height":512,"caption":"CleverFiles"},"image":{"@id":"https:\/\/www.cleverfiles.com\/howto\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/Cleverfiles"]},{"@type":"Person","@id":"https:\/\/www.cleverfiles.com\/howto\/#\/schema\/person\/df2524b16b3f5b12a8326a3ddfd71ba1","name":"Alejandro Santos","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.cleverfiles.com\/howto\/#\/schema\/person\/image\/","url":"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2021\/11\/Alejandro-Santos-Profile-Photo-Cropped-96x96.jpg","contentUrl":"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2021\/11\/Alejandro-Santos-Profile-Photo-Cropped-96x96.jpg","caption":"Alejandro Santos"},"description":"Alejandro Santos is a multifaceted writer and content creator who delves into the field of computer technology and data recovery. His experience spans a wide range of content types, from informative guides to engaging blogs. Alejandro's ability to simplify complex technical concepts shines through in his work, making him a trusted source for all things tech-related. Alejandro's articles are distinguished by their clarity and accessibility. He has a talent for breaking down complex technical ideas into their component parts, targeting readers with different levels of technical knowledge. Whether you're looking to understand data recovery techniques or keep up with the latest tech trends, Alejandro's work has you covered. For those looking for a writer who can simplify the world of computer technology, data recovery, and more, Alejandro Santos is a name to remember. He is committed to sharing his technical knowledge in an accessible way, so he is the writer to help you navigate the ever-changing landscape of the digital age. You can find Alejandro's in-depth content not only on his personal platform but also on macgasm.net, where he shares his technical knowledge. 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