{"id":33295,"date":"2021-02-09T00:18:53","date_gmt":"2021-02-09T00:18:53","guid":{"rendered":"https:\/\/www.cleverfiles.com\/howto\/?p=33295"},"modified":"2026-09-22T16:49:05","modified_gmt":"2026-09-22T16:49:05","slug":"how-to-recover-files-from-external-hard-drive-not-showing-up-on-mac","status":"publish","type":"post","link":"https:\/\/www.cleverfiles.com\/howto\/recover-external-hard-drive-not-showing-up-on-mac.html","title":{"rendered":"How to Recover Files from External Hard Drive Not Showing Up on Mac"},"content":{"rendered":"<p>Is your external hard drive not showing up on your Mac? This usually points to (a) a connection issue or (b) some form of corruption.<\/p>\r\n<p>Below, we&#8217;ll walk you through every common fix\u2013from troubleshooting your connections to handling serious corruption (safely)\u2013while protecting your data throughout the process. We only included solutions that actually worked, as vetted by our in-house data recovery team on real external hard drives.<\/p>\r\n<div class=\"embed-responsive embed-responsive-16by9\">\r\n<iframe width=\"560\" height=\"315\" class=\"embed-responsive-item\" src=\"https:\/\/www.youtube.com\/embed\/C4ZG8BUF1FU\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\r\n\r\n<\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"how_to_determine_why_an_external_drive_is_not_showing_up_on_mac\"><\/span>How to Determine Why an External Drive Is Not Showing Up on Mac\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>If your external hard drive is not showing up, the first thing to figure out is whether macOS can see it <em>anywhere at all<\/em>. Check Finder, Disk Utility, and System Information, in that order. Where the drive appears helps narrow down the problem and tells you which fixes are worth trying.<\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"check_finder\"><\/span>Check Finder<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>Finder is the simplest place to start because this is where a working, mounted external drive normally appears.<\/p>\r\n<ol>\r\n\t<li>Open <b>Finder<\/b>.<\/li>\r\n\t<li>Look under <b>Locations<\/b> in the sidebar for your external drive.<\/li>\r\n\t<li>If you don\u2019t see it, click <b>Finder &gt; Settings.<\/b><img class=\"border-blue border-radius-10 aligncenter wp-image-58386\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Settings-Option.png\" alt=\"Settings option in a Mac's Finder menu\" width=\"454\" height=\"263\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Settings-Option.png 1008w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Settings-Option-300x174.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Settings-Option-500x290.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Settings-Option-768x445.png 768w\" sizes=\"(max-width: 454px) 100vw, 454px\" \/><\/li>\r\n\t<li>Find the <b>Sidebar<\/b> and make sure external disks are enabled.<img class=\"border-blue border-radius-10 aligncenter wp-image-58388 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Sidebar-Settings.png\" alt=\"Sidebar display options in Finder's Settings menu\" width=\"1283\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Sidebar-Settings.png 1283w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Sidebar-Settings-300x210.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Sidebar-Settings-500x351.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-Sidebar-Settings-768x539.png 768w\" sizes=\"(max-width: 1283px) 100vw, 1283px\" \/><\/li>\r\n\t<li>You can also check in <b>General<\/b> if you want external disks to appear on the Desktop.<img class=\"border-blue border-radius-10 aligncenter wp-image-58387 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-General-Settings.png\" alt=\"Desktop settings in the General page of in Finder's Settings menu\" width=\"1339\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-General-Settings.png 1339w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-General-Settings-300x202.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-General-Settings-500x336.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-Finder-General-Settings-768x516.png 768w\" sizes=\"(max-width: 1339px) 100vw, 1339px\" \/><\/li>\r\n<\/ol>\r\n<p>If the drive shows up in Finder, macOS has mounted it successfully. If it was simply hidden from the sidebar or Desktop, changing the Finder settings may be all you need.<\/p>\r\n<p>If the external drive is not showing up in Finder even with the correct settings, the next place to check is Disk Utility. The drive may still be connected and visible to macOS but unable to mount normally.<\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"check_disk_utility\"><\/span>Check Disk Utility<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<div class=\"alert alert-warning\" role=\"alert\"><b>Warning:<\/b> If your external hard drive shows up in Disk Utility, don\u2019t rush into repair just yet. We strongly recommend checking the <a href=\"#secure-data\">How to Protect Data on the External Drive that Is Not Showing Up on a Mac<\/a> section first. Why? Because some Disk Utility fixes can modify the file system and may lead to data loss. If the files on the drive matter to you, take a moment to secure them before attempting any repair. Nobody wants to turn a \u2018visibility\u2019 problem into a data loss problem.<\/div>\r\n<p>Disk Utility can show physical drives and volumes even when they don\u2019t appear in Finder.<\/p>\r\n<ol>\r\n\t<li>Open <b>Disk Utility<\/b> from <b>Applications &gt; Utilities<\/b>.<\/li>\r\n\t<li>Click <b>View<\/b> in the menu bar.<\/li>\r\n\t<li>Select <b>Show All Devices<\/b>.<img class=\"border-blue border-radius-10 aligncenter wp-image-58390 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png\" alt=\"Show All Devices option in Disk Utility's View options\" width=\"1425\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png 1425w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-300x189.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-500x316.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-768x485.png 768w\" sizes=\"(max-width: 1425px) 100vw, 1425px\" \/><\/li>\r\n\t<li>Look for your external hard drive in the sidebar. Check both the physical device and any volumes listed underneath it.<\/li>\r\n<\/ol>\r\n<p>If the drive shows up in Disk Utility, that\u2019s a good sign: macOS can access the storage device, but something is preventing the volume from appearing normally in Finder. For example, the volume may be unmounted or its file system may have errors.<\/p>\r\n<p>To fix the issue, you can try <a href=\"#mount-manual\">mounting the drive manually<\/a>, <a href=\"#first-aid\">running First Aid<\/a>, or, as a last resort, <a href=\"#format-drive\">formatting the external drive<\/a>. Before trying the last two methods, though, make sure you\u2019ve protected any important data on the drive!\u00a0<\/p>\r\n<h3 id=\"system-information\"><span class=\"ez-toc-section\" id=\"check_system_information\"><\/span>Check System Information<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>If the external hard drive is not showing up in Disk Utility, move on to System Information. This will tell you whether your Mac can at least see the device at the hardware connection level. A drive can sometimes appear here even when Disk Utility has nothing to work with.<\/p>\r\n<ol>\r\n\t<li>Open <b>System Settings. <\/b>Go to <b>General, <\/b>then <b>About.<\/b><img class=\"border-blue border-radius-10 aligncenter wp-image-58380 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Settings-General-Menu.png\" alt=\"&quot;About&quot; option in the Settings app's General menu\" width=\"1037\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Settings-General-Menu.png 1037w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Settings-General-Menu-300x260.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Settings-General-Menu-500x434.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Settings-General-Menu-768x667.png 768w\" sizes=\"(max-width: 1037px) 100vw, 1037px\" \/><\/li>\r\n\t<li>Scroll down and click <b>System Report<\/b>.<img class=\"border-blue border-radius-10 aligncenter wp-image-58381 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/macOS-Settings-About-Page.png\" alt=\"&quot;About&quot; page in the Mac Settings app\" width=\"1037\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/macOS-Settings-About-Page.png 1037w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/macOS-Settings-About-Page-300x260.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/macOS-Settings-About-Page-500x434.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/macOS-Settings-About-Page-768x667.png 768w\" sizes=\"(max-width: 1037px) 100vw, 1037px\" \/><\/li>\r\n\t<li>In the new window that appears, select the <b>Storage<\/b> option under the <b>Hardware<\/b> category in the left sidebar. At the very top of the page, you\u2019ll see a list of volumes. Select your external hard drive, then check if its storage information is correct.<img class=\"border-blue border-radius-10 aligncenter wp-image-58383 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Mac-System-Information-Page.png\" alt=\"System Information page in macOS Settings\" width=\"1313\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-System-Information-Page.png 1313w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-System-Information-Page-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-System-Information-Page-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Mac-System-Information-Page-768x526.png 768w\" sizes=\"(max-width: 1313px) 100vw, 1313px\" \/><\/li>\r\n<\/ol>\r\n<p>If the drive appears in System Information but not Disk Utility, your Mac is communicating with the connected hardware, but macOS isn\u2019t presenting the disk as an available storage device.<\/p>\r\n<p>That shifts the troubleshooting toward the connection, enclosure, or power supply (<a href=\"#check-connections\">Eliminate Connection &amp; Power Issues<\/a>).<\/p>\r\n<p>On Mac laptops with Apple silicon, also check <b>System Settings &gt; Privacy &amp; Security &gt; Accessories<\/b>. macOS may require you to approve a new USB or Thunderbolt accessory before it can connect.<\/p>\r\n<h2 id=\"secure-data\"><span class=\"ez-toc-section\" id=\"how_to_protect_data_on_the_external_drive_that_is_not_showing_up_on_a_mac\"><\/span>How to Protect Data on the External Drive that Is Not Showing up on a Mac<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>If your drive shows up in Disk Utility, but you can\u2019t access your data, the very first thing you should do is secure your files (if they matter to you). Data loss is a real possibility during or even after the repair process.<\/p>\r\n<p>For this guide, we\u2019ll be using <a href=\"\/hard-drive-recovery.html\">Mac hard drive recovery software<\/a> because it can do 2 important things: (1) create a <b>byte-to-byte image backup<\/b>, and (2) <a href=\"\/help\/external-hard-drive-recovery.html\">recover lost data from an external hard drive<\/a>\u2013even if it\u2019s corrupted. Notably, it can perform a data recovery scan on the image backup file instead of the drive itself\u2013which can prevent your drive from enduring further wear during the process.<\/p>\r\n<div class=\"alert alert-info\" role=\"alert\">&#x1f4a1;Creating a backup isn&#8217;t required, but besides the option to scan the backup without stressing the original (possibly corrupted) drive, it also allows you to test different fixes without worrying about data loss, even if you don&#8217;t want to recover your data for now, so we highly recommend it. Note that Disk Drill allows you to scan your drive, back up your data, and preview your files for free\u2013you\u2019ll only be charged if you proceed with recovery.<\/div>\r\n<ol>\r\n\t<li>While your drive is <b>disconnected from your Mac<\/b>, <a href=\"\/download.html\" target=\"_blank\" rel=\"noopener\">download<\/a> and install Disk Drill.<\/li>\r\n\t<li>Open Disk Drill. If you don\u2019t want to create a backup, jump to step 6. If you want to create a Byte-to-byte backup (recommended), click <b>Byte-to-byte Backup<\/b> in the left sidebar. Then, select your drive from the list and click <b>Create backup<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58367 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup.png\" alt=\"Disk Drill byte-to-byte backup interface with an HDD selected\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>Choose a name and location for the image backup file\u2013make sure to select a folder <b>on your Mac<\/b>, not on your external hard drive (you\u2019ll also need enough free space to accommodate the full capacity of the external drive). Then, click <b>Save<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58368 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Dialog.png\" alt=\"Disk Drill byte-to-byte backup parameter dialog for an HDD\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Dialog.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Dialog-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Dialog-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Dialog-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>After creating the backup file, return to Disk Drill\u2019s main menu. Then, on the left sidebar, select <b>Storage Devices<\/b>. Click the <b>Attach disk image<\/b> button at the bottom of the window. <img class=\"border-blue border-radius-10 aligncenter wp-image-58370 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Source-Selection.png\" alt=\"Disk Drill source selection page\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Source-Selection.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Source-Selection-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Source-Selection-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Source-Selection-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>Locate and select the backup file you created in step 3. Then, click the <b>Attach<\/b> button. <img class=\"border-blue border-radius-10 aligncenter wp-image-58371 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Image-Attachment.png\" alt=\"Disk Drill's image backup importer\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Image-Attachment.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Image-Attachment-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Image-Attachment-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Image-Attachment-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>If you didn\u2019t create a backup in step 2, select your drive. If you did create a backup, select the newly attached disk image. Then click <b>Search for lost data<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58372 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Scan.png\" alt=\"Disk Drill source selection page with disk image selection\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Scan.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Scan-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Scan-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Backup-Scan-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>A pop-up may appear, asking you to choose which scan type Disk Drill should use for your drive. We recommend starting with the <b>Universal scan<\/b>. If any <i>unedited<\/i> videos you recovered end up unplayable, scan your drive again with <b>Advanced Camera Recovery<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58374 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Scan-Types.png\" alt=\"Disk Drill scan type selection dialog\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Scan-Types.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Scan-Types-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Scan-Types-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Scan-Types-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>Once Disk Drill is done scanning your drive, click <b>Review found items<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58375 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Review-HDD-Items.png\" alt=\"&quot;Review found items&quot; button in Disk Drill\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Review-HDD-Items.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Review-HDD-Items-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Review-HDD-Items-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-Review-HDD-Items-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>If you simply lost access to your drive data, focus on the <b>Existing<\/b> section. If your files aren\u2019t there, try the <b>Deleted or lost<\/b> and <b>Reconstructed<\/b> sections. You can also use the search tool in the top right corner, as well as the filters in the left sidebar, to narrow down Disk Drill\u2019s scan results and locate your files faster. <img class=\"border-blue border-radius-10 aligncenter wp-image-58376 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-File-Browser-1.png\" alt=\"Disk Drill's file browser interface showing found HDD files\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-File-Browser-1.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-File-Browser-1-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-File-Browser-1-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-File-Browser-1-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>When you find your files, make sure to click each file once to preview it\u2013this allows you to verify what data is actually recoverable. Then, select the files you want to restore and click <b>Recover<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58377 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-File-Selection.png\" alt=\"Disk Drill file selection and preview tools\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-File-Selection.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-File-Selection-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-File-Selection-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-File-Selection-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n\t<li>Choose a folder where you want Disk Drill to save your recovered files. Make sure to select a folder on your Mac\u2013not on your external hard drive; you might overwrite the data you\u2019re actively trying to restore. Finally, click <b>Next<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58378 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Destination.png\" alt=\"Disk Drill's destination selection dialog\" width=\"1311\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Destination.png 1311w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Destination-300x206.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Destination-500x343.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Drill-HDD-Destination-768x527.png 768w\" sizes=\"(max-width: 1311px) 100vw, 1311px\" \/><\/li>\r\n<\/ol>\r\n<p>Here are some other key advantages of Disk Drill that can help you restore data:<\/p>\r\n<ul>\r\n\t<li>Scanning algorithms: Disk Drill has a powerful signature scanner (that recognizes about 400 file signatures), which is the most reliable way to restore data from corrupted drives that don\u2019t appear.<\/li>\r\n\t<li>Partition recovery: In case of lost partitions (common in malfunctioning drives), you can restore entire disk partitions while preserving the original folder structure and file names.<\/li>\r\n\t<li>Reliable preview: Disk Drill has a very reliable and completely free preview feature that works with almost any file type\u2013including videos and RAW photos. Use it to check if your files are still recoverable.<\/li>\r\n\t<li>Advanced camera recovery: Many videos end up unplayable post-recovery due to fragmentation, which commonly happens with drives with visibility problems. Disk Drill\u2019s ACR module automatically \u201cstitches\u201d videos together whenever it finds data fragments during the recovery process.<\/li>\r\n\t<li>Diagnostic tools: The S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Tool) feature can scan your external hard drive for damage, and you can have it monitor disk health in real-time by adding it to your Mac\u2019s menu bar.<\/li>\r\n\t<li>Session management: Disk Drill is very good at detecting disconnections and picking up where the scan or backup last stopped. This is a huge advantage in case your drive glitches out mid-recovery.<\/li>\r\n<\/ul>\r\n<h2 id=\"disk-repair\"><span class=\"ez-toc-section\" id=\"how_to_fix_a_hard_drive_not_showing_up_on_a_mac\"><\/span>How to Fix a Hard Drive Not Showing Up on a Mac<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>Now, this part of our guide goes into the methods we mentioned earlier, with detailed step-by-step instructions and screenshots showing how everything looks in the latest version of macOS. (If you haven\u2019t updated your Mac yet, that&#8217;s okay; there haven\u2019t been any major changes to the tools or settings we cover here.<\/p>\r\n<p>Let\u2019s get started.<\/p>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_1_eliminate_connection_power_issues\"><\/span><span class=\"title_shortcode_bg\">Method 1: <\/span> <span id=\"check-connections\">Eliminate Connection &amp; Power Issues<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>External devices need a reliable connection to work; not only does it carry your data, but it also routes power from the Mac to your drive to keep the disk spinning. A faulty hardware connection is a very common root cause for storage device issues, and you should systematically rule them out early in your repair process.<\/p>\r\n<p>Here\u2019s a simple checklist that you can follow:<\/p>\r\n<p>Info: We also recommend turning off your Mac, disconnecting ALL peripherals, then turning it back on again. Do this at least once before proceeding to allow your computer to redistribute power to its ports.<\/p>\r\n<ul>\r\n\t<li><b>Damaged cable:<\/b> If your cable is damaged, it\u2019s possible that the wires that actually carry your data to and from your drive are broken. Even if the drive lights up, it may still not appear in macOS. Replace your cable ASAP, and make sure the new one has fast enough speeds to support your drive.<\/li>\r\n\t<li><b>Damaged ports:<\/b> Ports house the microscopic pins or \u201cteeth\u201d that, when connected, produce required electrical circuit. If any of the pins are bent or corroded, or the port is damaged or blocked by debris, macOS can\u2019t establish a reliable connection (if at all). Test different ports on your Mac or try connecting your drive to a completely different computer.<\/li>\r\n\t<li><b>Inappropriate cable:<\/b> If you use a cable only suitable for standard charging, it may lack the USB speeds required by modern external drives. Try upgrading your cable.<\/li>\r\n\t<li><b>Power issues:<\/b> Many modern external drives require a lot of power to work; if you have several devices connected to your Mac, they may use up power that your drive needs to operate. Keep your Mac connected to a power source and disconnect all external devices, other than your hard drive.<\/li>\r\n<\/ul>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_2_mount_the_drive_manually\"><\/span><span class=\"title_shortcode_bg\">Method 2: <\/span> <span id=\"mount-manual\">Mount the Drive Manually<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>macOS usually mounts drives automatically, but there are cases when that process encounters an error. In these situations, you can manually initialize the mount process yourself. There are two ways to do it: (a) using Disk Utility\u2019s Mount tool or (b) running the mountDisk command in the Terminal app.<\/p>\r\n<p>We recommend trying Disk Utility first, since you literally only need to click one button to mount your drive (with a bit of setup). However, in case the Mount button is greyed out for your drive in Disk Utility, or your drive doesn\u2019t appear in the app at all (but it shows up in System Information\u2013<a href=\"#system-information\">Step 1<\/a>), Terminal commands can bypass these issues and \u201cforce\u201d your drive to mount.<\/p>\r\n<div class=\"alert alert-info\" role=\"alert\">&#x1f4a1; Mount errors overlap with similar issues that can cause your drive to disappear from your Mac, but the approaches to diagnosis and repair are contextually different. You can find more specific information in our guide on <a href=\"\/howto\/fix-external-drive-not-mounting-on-mac.html\">how to fix non-mounting external drives on Mac<\/a>.<\/div>\r\n<p><b>Mount your drive in Disk Utility:<\/b><\/p>\r\n<ol>\r\n\t<li>Open the Disk Utility app (Finder &gt; Applications &gt; Utilities).<\/li>\r\n\t<li>Click the <b>View<\/b> button and select <b>Show All Devices<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58390 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png\" alt=\"Show All Devices option in Disk Utility's View options\" width=\"1425\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png 1425w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-300x189.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-500x316.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-768x485.png 768w\" sizes=\"(max-width: 1425px) 100vw, 1425px\" \/><\/li>\r\n\t<li>On the left sidebar, select your external hard drive. Then, on Disk Utility\u2019s toolbar, click <b>Mount.<\/b> Make sure to select <b>Mount<\/b> when the confirmation pop-up appears. <img class=\"border-blue border-radius-10 aligncenter wp-image-58391 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD.png\" alt=\"Greyed out Mount Button for an HDD in Disk Utility\" width=\"1417\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD.png 1417w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-300x191.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-500x318.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-768x488.png 768w\" sizes=\"(max-width: 1417px) 100vw, 1417px\" \/><\/li>\r\n<\/ol>\r\n<p><b>Mount your drive using Terminal Commands:<\/b><\/p>\r\n<ol>\r\n\t<li>Open the Terminal app (Finder &gt; Applications &gt; Utilities).<\/li>\r\n\t<li>Use the following command to list all the disks macOS can \u201csee\u201d and find out your drive\u2019s identifier (ours is disk4):\r\n\r\n<pre>diskutil list<\/pre>\r\n<img class=\"border-blue border-radius-10 aligncenter wp-image-58393 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Terminal-Diskutil-List.png\" alt=\"Running the diskutil list command in Terminal\" width=\"1326\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-Diskutil-List.png 1326w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-Diskutil-List-300x204.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-Diskutil-List-500x339.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-Diskutil-List-768x521.png 768w\" sizes=\"(max-width: 1326px) 100vw, 1326px\" \/><\/li>\r\n\t<li>Finally, mount your drive using the following command (replace \/dev\/disk4 with your own drive\u2019s identifier):\r\n\r\n<pre>diskutil mountDisk disk4<\/pre>\r\n<img class=\"border-blue border-radius-10 aligncenter wp-image-58394 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Terminal-mountDisk-Command.png\" alt=\"Running the mountDisk command in Terminal\" width=\"1326\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-mountDisk-Command.png 1326w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-mountDisk-Command-300x204.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-mountDisk-Command-500x339.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Terminal-mountDisk-Command-768x521.png 768w\" sizes=\"(max-width: 1326px) 100vw, 1326px\" \/><\/li>\r\n<\/ol>\r\n<div class=\"alert alert-success\" role=\"alert\">&#x1f4a1; After mounting your drive, whether through Disk Utility or Terminal commands, give macOS a few minutes to complete its \u201chandshake\u201d with your storage device before trying to use it (you don\u2019t need to do anything\u2013just leave it for a while).<\/div>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_3_run_first_aid\"><\/span><span class=\"title_shortcode_bg\">Method 3: <\/span> <span id=\"first-aid\">Run First Aid<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>First Aid is a Disk Utility tool that can <a href=\"\/howto\/fix-corrupted-hard-drive-mac.html\">fix corrupted hard drives<\/a> by repairing minor file system errors and soft corruption. While it can\u2019t fix severe corruption or physical damage, it\u2019s a simple and low-risk step worth trying before attempting harder repair methods.<\/p>\r\n<div class=\"alert alert-warning\" role=\"alert\">&#x26a0;&#xfe0f; Using First Aid on your drive may cause data loss as it attempts to repair the file system. If the files on your drive are important, we strongly recommend that you back up or restore your data before proceeding (see <a href=\"#secure-data\">data recovery section<\/a>).<\/div>\r\n<ol>\r\n\t<li>Open Disk Utility (Finder &gt; Applications &gt; Utilities).<\/li>\r\n\t<li>Click the <b>View<\/b> button and select <b>Show All Devices<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58390 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png\" alt=\"Show All Devices option in Disk Utility's View options\" width=\"1425\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png 1425w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-300x189.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-500x316.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-768x485.png 768w\" sizes=\"(max-width: 1425px) 100vw, 1425px\" \/><\/li>\r\n\t<li>On the left sidebar, select your external hard drive. Then, click <b>First Aid<\/b> on Disk Utility\u2019s toolbar. <img class=\"border-blue border-radius-10 aligncenter wp-image-58391 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD.png\" alt=\"Greyed out Mount Button for an HDD in Disk Utility\" width=\"1417\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD.png 1417w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-300x191.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-500x318.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-768x488.png 768w\" sizes=\"(max-width: 1417px) 100vw, 1417px\" \/><\/li>\r\n\t<li>In the pop-up dialog that appears, select <b>Run<\/b> to confirm the action. <img class=\"border-blue border-radius-10 aligncenter wp-image-58396 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-First-Aid-Run-1.png\" alt=\"Confirmation dialog for running First Aid in Disk Utility\" width=\"1484\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-First-Aid-Run-1.png 1484w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-First-Aid-Run-1-300x182.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-First-Aid-Run-1-500x303.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-First-Aid-Run-1-768x466.png 768w\" sizes=\"(max-width: 1484px) 100vw, 1484px\" \/><\/li>\r\n<\/ol>\r\n<div class=\"alert alert-info\" role=\"alert\">&#x1f4a1; After running First Aid on your external hard drive, we recommend disconnecting and reconnecting it to your Mac (using the safe eject feature) to flush metadata from the old connection. If it still doesn\u2019t work, try restarting your Mac.<\/div>\r\n<h3 class=\"title_sc_bg\"><span class=\"ez-toc-section\" id=\"method_4_format_external_drive\"><\/span><span class=\"title_shortcode_bg\">Method 4: <\/span> <span id=\"format-drive\">Format External Drive<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p>Formatting your external hard drive rebuilds its file system from scratch, which removes any corruption and ensures its compatibility with your Mac. However, it also completely wipes out your data, which means that this method should be your last resort.<\/p>\r\n<div class=\"alert alert-warning\" role=\"alert\">&#x26a0;&#xfe0f; If the files on your drive are important to you, <b>go through the <a href=\"#secure-data\">data recovery section<\/a> first<\/b>. Formatting causes 100% data loss 100% of the time. While you can restore data from an <a href=\"\/howto\/recover-erased-hard-drive-mac.html\">erased<\/a>\/<a href=\"\/mac-formatted-drive-recovery.html\">formatted<\/a> hard drive, total recovery can\u2019t be guaranteed.<\/div>\r\n<p>Note that this method won\u2019t work if your drive doesn\u2019t show up at all (which is why it comes last in this guide). If you can\u2019t see your external drive anywhere on your Mac, start from <a href=\"#system-information\">Step 1<\/a>.<\/p>\r\n<ol>\r\n\t<li>Open Disk Utility (Finder &gt; Applications Utilities).<\/li>\r\n\t<li>Click the <b>View<\/b> button and select <b>Show All Devices<\/b>. <img class=\"border-blue border-radius-10 aligncenter wp-image-58390 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png\" alt=\"Show All Devices option in Disk Utility's View options\" width=\"1425\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options.png 1425w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-300x189.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-500x316.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-View-Options-768x485.png 768w\" sizes=\"(max-width: 1425px) 100vw, 1425px\" \/><\/li>\r\n\t<li>On the left sidebar, select your external hard drive. Then, click <b>Erase<\/b> on the toolbar. <img class=\"border-blue border-radius-10 aligncenter wp-image-58391 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD.png\" alt=\"Greyed out Mount Button for an HDD in Disk Utility\" width=\"1417\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD.png 1417w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-300x191.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-500x318.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/DIisk-Utility-Mount-HDD-768x488.png 768w\" sizes=\"(max-width: 1417px) 100vw, 1417px\" \/><\/li>\r\n\t<li>In the pop-up dialog that appears, choose a Name for your drive. Then, select a Format and Scheme (we recommend ExFAT and GUID Partition Map, respectively). Finally, click the <b>Erase<\/b> button. <img class=\"border-blue border-radius-10 aligncenter wp-image-58397 size-full\" src=\"\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-Erase-Dialog-1.png\" alt=\"Disk Utility's Erase dialog window\" width=\"1484\" height=\"900\" srcset=\"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-Erase-Dialog-1.png 1484w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-Erase-Dialog-1-300x182.png 300w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-Erase-Dialog-1-500x303.png 500w, https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2026\/04\/Disk-Utility-Erase-Dialog-1-768x466.png 768w\" sizes=\"(max-width: 1484px) 100vw, 1484px\" \/><\/li>\r\n<\/ol>\r\n<h2><span class=\"ez-toc-section\" id=\"when_its_time_to_consider_data_recovery_services\"><\/span>When It\u2019s Time to Consider Data Recovery Services<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>In our team\u2019s experience, most cases where an external hard drive is not showing up on a Mac can be resolved with the tools and troubleshooting steps we covered above. But there are still cases where you\u2019re dealing with a basically <a href=\"\/howto\/dead-hard-drive-recovery.html\">dead<\/a> or physically damaged drive; something no macOS utility or recovery software can fix.<\/p>\r\n<p>Here are some strong signs that the problem may be beyond DIY recovery and it\u2019s time to consider a professional data recovery service:<\/p>\r\n<ul>\r\n\t<li><b>The drive doesn\u2019t show up anywhere<\/b>, including Disk Utility and System Information, even after you\u2019ve tried another cable, port, and computer.<\/li>\r\n\t<li><b>The drive makes clicking, grinding, beeping, or other unusual sounds.<\/b><\/li>\r\n\t<li><b>The drive doesn\u2019t spin up or power on<\/b>, despite using a known-good cable and power source.<\/li>\r\n\t<li><b>The drive was dropped, hit, exposed to water, otherwise physically damaged.<\/b><\/li>\r\n<\/ul>\r\n<p>If any of these sound familiar and the files are important, it\u2019s usually better to stop experimenting with the drive. It can make its condition worse. A <a href=\"\/data-recovery-center.html\">professional data recovery lab<\/a> has specialized hardware and clean-room equipment that can work with drives that normal software simply can\u2019t access.<\/p>\r\n<div class=\"alert alert-success\" role=\"alert\">&#x1f4a1; If you have no idea where to start looking for data recovery services, or you want to learn more about what kind of services to expect, we wrote another article on the <a href=\"\/howto\/best-data-recovery-services.html\">best data recovery services<\/a> we could find.<\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>In summary, the key to successfully fixing a disappearing drive is correctly diagnosing the root cause and following the appropriate steps to eliminate it. The best starting point is finding <b>where the drive is visible<\/b>. If your drive only shows up in <b>System Information<\/b>, check your drive connection, restart your Mac, and make sure external devices are enabled in Finder\u2019s settings.<\/p>\r\n<p>If it shows up in <b>Disk Utility<\/b>, run First Aid or mount your drive manually (if it appears unmounted). As a last resort, consider formatting your drive. If it doesn\u2019t show up at all, try using other ports on your computer or connecting your drive to another Mac to isolate the problem.<\/p>\r\n<div class=\"alert alert-warning\" role=\"alert\">&#x26a0;&#xfe0f; Before trying any repair methods, make sure that you prioritize securing your files using data recovery software like Disk Drill or professional data recovery services to avoid permanent data loss.<\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"faq\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<div><section itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq1\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq1\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq1\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"what_should_i_do_if_my_external_drive_shows_up_in_system_information_but_not_in_finder_or_disk_utility\"><\/span>What should I do if my external drive shows up in System Information but not in Finder or Disk Utility?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq1\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq1\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>If your drive appears only in System Information but not in Finder or Disk Utility, then its physical connection to your Mac works; it\u2019s the software layer that is failing to mount it. Do these steps in order to troubleshoot your drive:<\/p>\r\n<ol>\r\n\t<li>Try mounting the disk manually using Terminal commands (<b>diskutil mountDisk \/dev\/diskX<\/b>), which can bypass potential UI errors with Disk Utility.<\/li>\r\n\t<li>Restart your Mac <b>while your drive is connected<\/b>. This still refreshes any stuck processes without having to non-safely eject the drive.<\/li>\r\n\t<li>Once your drive appears (at least in Disk Utility), use data recovery software ASAP to secure your files, in case the device fails again.<\/li>\r\n<\/ol>\r\n<p><\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq2\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq2\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq2\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"disk_utility_prompts_me_with_an_error_when_i_try_to_mount_the_drive_how_do_i_fix_it\"><\/span>Disk Utility prompts me with an error when I try to mount the drive. How do I fix it?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq2\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq2\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>Mounting errors in Disk Utility can either mean file system errors or system lag. Follow these troubleshooting steps in order (until your drive works):<\/p>\r\n<ol>\r\n\t<li>If the files on your drive are important, use data recovery software (or reach out to a professional data recovery service) before attempting repair. Data loss can occur during the process.<\/li>\r\n\t<li>Restart your Mac while your drive is connected to it.<\/li>\r\n\t<li>Repair your drive using First Aid in Disk Utility or a third-party tool like DiskWarrior.<\/li>\r\n\t<li>Format your drive (causes 100% data loss).<\/li>\r\n<\/ol>\r\n<p><\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 0px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq3\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq3\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq3\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"none_of_my_externals_are_showing_up_after_a_macos_update_how_to_fix_it\"><\/span>None of my externals are showing up after a macOS update. How to fix it?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq3\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq3\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p><\/p>\r\n<p>If all of your external devices have gone missing after updating macOS, it\u2019s usually a sign of a security permission mismatch, driver conflicts, or system errors. Here are several fixes you can try:<\/p>\r\n<ul>\r\n\t<li>Open System Settings &gt; Privacy &amp; Security. Then, scroll down to the <b>Security<\/b> section and click <b>Accessories<\/b> to change permission settings for external devices.<\/li>\r\n\t<li>Completely shut down your Mac. After 30 seconds, turn it back on.<\/li>\r\n\t<li>For Intel Macs, reset your SMC and NVRAM.<\/li>\r\n<\/ul>\r\n<p><\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<div style=\"border-bottom: 01px solid rgb(213, 217, 217);\" class=\"panel panel-default faq-block\" itemprop=\"mainEntity\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Question\" role=\"tablist\">\r\n            <div class=\"panel-heading\" role=\"tab\" id=\"headingfaq4\">\r\n                <div class=\"panel-title\" itemprop=\"name\">\r\n                    <a class=\"toggle-link transition-all collapsed\" role=\"button\" data-toggle=\"collapse\" href=\"#collapse-item-faq4\" aria-expanded=\"false\" aria-controls=\"collapse-item-faq4\"><h3 class=\"panel-title\"><span class=\"ez-toc-section\" id=\"what_if_disk_utility_sees_the_drive_but_the_volumes_are_not_showing_up\"><\/span>What if Disk Utility sees the drive, but the volumes are not showing up?<span class=\"ez-toc-section-end\"><\/span><\/h3>                   \r\n                    \t<svg class=\"transition-all panel-toggle\" width=\"16px\" height=\"16px\" viewBox=\"0 0 16 16\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\">\r\n                            <g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\">\r\n                                <path d=\"M7,7 L7,0 L9,0 L9,7 L16,7 L16,9 L9,9 L9,16 L7,16 L7,9 L0,9 L0,7 L7,7 Z\" fill=\"#000000\"><\/path>\r\n                            <\/g>\r\n                        <\/svg>\r\n                   <\/a>\r\n                <\/div>\r\n            <\/div>\r\n            <div id=\"collapse-item-faq4\" class=\"panel-collapse collapse\" role=\"tabpanel\" aria-labelledby=\"headingfaq4\" aria-expanded=\"false\" style=\"\">\r\n              <div class=\"panel-body\" itemprop=\"acceptedAnswer\" itemscope=\"\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n<div itemprop=\"text\">\r\n                <p>When only the volumes of your drive appear in Disk Utility, issues can range from simple UI settings to a lack of power being routed to the drive, or even minor or severe partition map corruption. Do the following steps in strict order to troubleshoot your drive:<\/p>\r\n<ol>\r\n\t<li>Use data recovery software or contact a professional data recovery service before proceeding with any fix.\u00a0<\/li>\r\n\t<li>Ensure <b>Show All Devices<\/b> is <b>enabled<\/b> in Disk Utility (Disk Utility &gt; click <b>View<\/b> &gt; select <b>Show All Devices<\/b>).<\/li>\r\n\t<li>Connect your Mac to a power source and disconnect all other external devices except for your drive. If using a USB hub, connect your drive directly to your Mac\u2019s port instead.<\/li>\r\n\t<li>Use the First Aid tool in Disk Utility on your drive, which can repair minor partition errors.<\/li>\r\n\t<li>If none of the above fixes work, format your drive.<\/li>\r\n<\/ol>\r\n<p><\/p>\r\n<\/div>\r\n                <div class=\"clearfix\"><\/div>\r\n              <\/div>\r\n            <\/div>\r\n<\/div>\r\n<\/section><\/div>","protected":false},"excerpt":{"rendered":"Is your external hard drive not showing up on your Mac? This usually points to (a) a connection issue or (b) some form of corruption. Below, we&#8217;ll walk you through every common fix\u2013from troubleshooting your connections to handling serious corruption&#8230;","protected":false},"author":7896,"featured_media":33336,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2628],"tags":[],"class_list":{"0":"post-33295","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-recover-deleted-files-on-mac-os-x"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>External Hard Drive Not Showing Up on Mac? Try These Fixes<\/title>\n<meta name=\"description\" content=\"Do you have an external hard drive (HDD) not showing up on your Mac? If your Finder isn\u2019t showing the info, this guide provides immediate solutions you can use.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleverfiles.com\/howto\/recover-external-hard-drive-not-showing-up-on-mac.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"External Hard Drive Not Showing Up on Mac? Try These Fixes\" \/>\n<meta property=\"og:description\" content=\"Do you have an external hard drive (HDD) not showing up on your Mac? If your Finder isn\u2019t showing the info, this guide provides immediate solutions you can use.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cleverfiles.com\/howto\/recover-external-hard-drive-not-showing-up-on-mac.html\" \/>\n<meta property=\"og:site_name\" content=\"Data recovery tips. 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Recover deleted files on Mac, Windows.","og_image":[{"width":1139,"height":579,"url":"https:\/\/www.cleverfiles.com\/howto\/wp-content\/uploads\/2021\/01\/rebuild-hfs-catalog-from-your-drive.jpg","type":"image\/jpeg"}],"author":"Alejandro Santos","twitter_card":"summary_large_image","twitter_title":"External Hard Drive Not Showing Up on Mac? Try These Fixes","twitter_description":"Do you have an external hard drive (HDD) not showing up on your Mac? 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