- February 12, 2014 at 9:02 pm #4499
I recovered my all files with their own extension ,with the same size but they are not working on any platform .please help me because i spent a big money for this software .February 13, 2014 at 2:15 am #5184
Hi there, we got your email. It has more details than you posted here. We’ll follow-up shortly.February 13, 2014 at 4:34 am #5185
hi J R , Actly i recover my all data from my external hard disk with the help of ur pro software, all data r having their same format like .mov , .avi ,jpeg etc etc and same size but when I m trying to see the preview of recover data that time they r not able to run with any extension or platform . For example , quick time player can’t open recovered .mov fileFebruary 13, 2014 at 4:48 am #5186
vlc for any video file show the error message …..VLC can’t recognize the input’s format
The format of ‘file:///Volumes/UNTITLED/Data%20Recovery%202014-02-13%20at%2009.35.57/file000008.mov’ cannot be detected. Have a look at the log for details.February 14, 2014 at 11:46 am #5187
Unfirtunately, it’s still unclear whether you used the preview option before the recovery, or not…February 14, 2014 at 5:42 pm #5188
after the recoveryFebruary 15, 2014 at 6:55 am #5189
So you didn’t preview your data to confirm its recoverability, did you?
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