- March 28, 2012 at 2:31 am #4368
Newbie here. Daughter finished uni honours,put all uni stuff on external HD, deleted originals on Mac Book. Nephew came along with some movies and put it on wrong HD (we have two that look same), the HD couldn’t read off PC so he re-formated. Dad in big trouble because its now his fault to sort out.
Ok, should I
a) Download Free version then quick scan MacBook and see what can be recovered then upgrade to pro and recover
b.) Go straight to pro version and deep scan formatted HD and see if that can be recovered first before messing around with MacBook
c) Go straight to pro and deep scan MacBook.
I obviously want to do it in an order whereby I minimise risk of stuffing things up further.
cheersMarch 28, 2012 at 5:18 am #4868
Simple. We always recommend getting the free version and seeing if your data can be recovered with it first (check Quick Scan, then Search for Lost Partitions, then Deep Scan if the previous two methods don’t find the needed data, follow this sequence, please), if you see your data among the found data, save your scanning session, upgrade to PRO, enter your license code, and get your data recovered. Then consider protecting your Mac with Recovery Vault for better recovery results in future.March 28, 2012 at 6:36 am #4870
Thank you great service.
Just to confirm, I quick scan the Mac Book Pro first or the re-formated HD? Or either- doesn’t matter? The Mac Book is not re-formatted just the files that were put on HD was deleted and trash emptied.
Wife is designer/own business with several Macs, so will get her to install as well to protect her work.March 29, 2012 at 5:39 am #4874
Try data recovery on both the Mac and the HD, one after the other, I don’t think that order matters. Some files may be reconstructed on Mac and others – on the disk.May 22, 2012 at 6:42 am #4922
It’s been a while but I waited until she came back from overseas. She ran a deep scan on the external HD today, was complete and found many files. In the time that she was trying to make space available on another external HD the computer went to ‘sleep’ and the process reverted to the original pre scan view. Will she be able to do a complete new scan on that again now and get to the same stage as before?
thanks in advanceMay 22, 2012 at 7:06 pm #4924
re-scanned now, but cannot ‘save session’ or preview without buying the full versionMay 23, 2012 at 5:17 am #4926
It’s definitely not true about Preview. It’s available in Basic edition for sure.
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