December 17, 2011 at 1:45 pm #4351
First time user, I somehow deleted my entire iTunes library last night, emptied my trash bin!! As a free user (first) I performed a Deep Scan and located a lot of the files (Mp3, FLAC, WAV. AIFF, M4). The files found were named “file00001….and so on” by Disk Drill. Then previewing some of the files confirmed the info (song/artist/album) were intact and the user forum told me if that’s the case then iTunes should import the meta tags accordingly..
Realizing I needed the Pro version to perform the actual recovery I purchased a license and performed a recovery to some of the files (not all at once, Mp3 first). Importing these files (4,300) into iTunes crashed the application, then I started importing a few hundred at a time BUT only some of the song length would play, and a number of them did not include original file names ending up importing the nomenclature of “file0004007”.
Hmm, I’m wondering why I even purchased the Pro license if it’s not delivering what the preview alludes you to. Any ideas? Maybe I should start a new scan (Quick vs. Deep)?December 17, 2011 at 1:48 pm #4826
One other observation….iTunes is now constantly crashing when playing a song or trying to import a few tracks. Argh!December 19, 2011 at 6:06 am #4827
It’s hard to tell why iTunes would crash. My guess would be: some files recovered corrupted, and might not play well. I’m sure the files that you previewed in Disk Drill Basic were recovered correctly. You just need to check the product’s tutorial to learn how Quick and Deep Scans are different, and why Deep Scan is not able to recover original file names.March 21, 2012 at 9:01 pm #4866
iTunes uses a database that has pointers to the files.
The database is a rather small file which is easily deleted by the unwary. If this was what was deleted, then the files are all still there, undeleted. See if the files are actually there. Also, there are options to either ‘copy’ the files into the iTunes Library, or not. Copying will make actual copies of the files, while not copying will make links to the files.
So depending on your iTunes preferences, you will have one or two copies of the files. If you imported the files from a CD, then the second copy is on the CD. If you imported from a download folder, the second copy will be there. The crash will occur if the files saved by DD are fragments which will have incorrect file lengths, or the intact iTunes database is still trying to read files which are either broken or missing. Try using iTunes itself to locate the missing files. 1st, find missing files in iTunes by trying to play everything. ! will appear for missing files. Search for the files. If you find one, tell iTunes to search the location for other missing files. iTunes will search that folder and compare contents with its database and link to missing files. If you use a Mac, and realize you just deleted something, press the command Z to undo it. If you use Timemachine, start it up, select the folder that had the Library in it, go back one day, click Restore.
No doubt about it, deleting a large folder of files is a headache. Having no backup of important files is also heartbreaking. So you will learn important lessons from this.
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