EaseUS unreliable and extremely bad service, go with Disk Drill

Disk Drill for Mac and Windows – Help Center Forums Public Discussions EaseUS unreliable and extremely bad service, go with Disk Drill

This topic contains 0 replies, has 1 voice, and was last updated by  Kbow 2 months, 3 weeks ago.

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    Kbow
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    Hey all,

    Just in case any one was on the fence about EaseUS or Disk Drill, I say Disk Drill all the way. I’ve had experiences with both and EaseUS has failed with awful tech support and customer service.

    Promising they would refund my purchase if they could not find the problem why EaseUS could not recover my files but several recovery apps including Disk Drill can. , In a total of 4 hours on tech over 2 days even with remote access they wasted my time trying to find the reason, asking for PC virtual access (Im a mac user), opening everything under the sun, they then said because its more then 30days after purchase they could not refund my order.

    Its not even the money thats the issue, its the service and unprofessional approach that was taken.

    Just a heads up

    Cheers

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