Help! I’m new at this. I’m doing the deep scan on a memory card and it seems to have recovered the deleted photos. But what now? I chose the folder where they should be sent, but nothing more happens. The “Done!” sign is not lit up, yet.
I just found out that the free, basic version of Disk Drill only allows you to preview the recovered files (Which doesn’t work for me either. The preview button will not allow me to click.), not place them in a folder. You have to buy the pro version to be able to see the files. Not sure if it’s worth the $89.00 to me.
I did a deep scan, found the file I need. Disk Drill will not allow me to chose a folder for the recovered file. When I click on “Choose Folder”, I get the error sound, and nothing happens. However, the Preview function works, and displays the lost file.
That’s a very weird bug which we heard of just several times. Can you take a short video of what exactly happens and send it to us (firstname.lastname@example.org)? You can use Jing to record it for instance (it’s free).
Hi There, Newbie as well. Deep Scan finished and it seemed to work on my crashed 1Tb Seagate hdd (which is now in an external box). DD SHOWS all the files it supposedly recovered BUT now what do I do?. Can’t preview and don’t want to “upgrade” if nothing is to come of this. Please help. I am desperate.