April 10, 2012 at 3:57 am #4370
Love your program, just a quick question. I’ve done a deep scan of an external drive which took 2.30 hours to complete. It then said it had found a lost partition and suggested i’d quick scan that to recover file names, paths etc. I proceeded to do this and now it’s been quick scanning that lost partition for over 8 hours, i do see the number of files found going up so it seems to be doing what’s needed. I’m just curious if it’s normal that a quick scan takes +8 hours while the deep scan took 2.30 hours?April 10, 2012 at 3:13 pm #4878
1210560 files and counting, 21+ hours of quick scanning. Seems odd since the deep scan was only two and a half hours and only showed a fraction of that file count?April 10, 2012 at 3:38 pm #4879
Which version and build of Disk Drill are you using now?April 10, 2012 at 4:38 pm #4880
1.7 pro versionApril 10, 2012 at 4:38 pm #4881
Also, which file system are you scanning? Which file system does the lost partition have?April 10, 2012 at 4:40 pm #4882
it’s fat32 238.22GBApril 10, 2012 at 4:45 pm #4883
I’m afraid to cancel since then i’d have to start over and i don’t know how much longer before that disk craps out completely.April 11, 2012 at 3:07 am #4884
First of all, save the scanning session. Then stop/pause the Quick Scan, and go to Console, check the All messages list for any messages from Disk Drill about bad sectors found. It does seem that the drive you are scanning should be reporting many of them. But that’s just a guess. Saving a session should let you keep your progress and resume easily. Will this be still that long when you resume? What do you see in the Console? Sending us these 2 logs will also help: /help/troubleshooting-basics/May 17, 2012 at 7:08 pm #4908
I’m in a similar situation. I’m scanning a 1tb Seagate drive which had 2 partitions on it. One Fat32 and one Mac os Journaling (the majority of it was mac) which was used as a time machine backup. By mistake the partition tables were somehow deleted or corrupted. I performed a deep scan which took over night (maybe 20 hours or so). Once completed, It found a number of “Deleted” partitions. A few of which I recognized the size of, many of which I did not. I performed a quick scan of a few of the partitions and it only took a matter of minuets. Then I chose the farthest (and largest) partition to the right to scan, it began to take much longer so I assumed it was the main mac partition. It’s been quick scanning for just under 2 weeks now and has discovered some 19,774,000 deleted files and counting. The progress bar is a solid candy cain blue stripe (no movement) and there is no estimated time remaining in the dialogue box (nor is there an option to save or pause). However the numbers continue to steadily climb. As for now (and for the last 2 weeks) my laptop has been tethered to this HD in a rather inconvenient place because I didn’t realized how long this process would take. And now, 2 weeks in, I’m terrified to abort and loose my progress. Am I doing something wrong? Is it still working? Can my mobil office please become mobil again? Please help.
-SeanMay 18, 2012 at 4:45 am #4909
Hi Sean, we had some reports of endless “not-so-Quick” Scans. We are working on this issue. Disk Drill will be updated to version 1.8 today, and this update may resolve the issue. Save the session, upgrade, load the scanning session and this should work much faster now. Keep me informed (firstname.lastname@example.org).May 18, 2012 at 2:03 pm #4910
Thank you so much for your quick response. I surely hope 1.8 is the cure. I guess we’ll find out. Quick question though. There is not option to “save” within the dialogue box. Only cancel. Will it give me the option to save once I click cancel? I’ve tried clicking within the main program window, and as long as the dialogue box exists, it won’t let me do anything else within disk drill. Am I just going to have to lose this session?May 20, 2012 at 7:37 am #4912
OK, it seems like I was wrong, a bit. There’s no way to save Quick Scan’s session (only Deep Scan can be saved and then continued). What you need to do now, if the scan is obviously going on and on: click Cancel, you will see the files already found by Quick Scan, then check through the results, and recover whatever you find important. Now update to version 1.8, and do the Quick Scan again. It should be much faster now. Keep me informed. ThanksMay 20, 2012 at 10:18 pm #4915
Just noticed this thread as it applies to me as well. I cancelled the quick scan dialog box and am being told it is updating the files list. However, I am getting the rainbow spinning wheel of death and when I right click the icon on the dock it tells me the Application is not responding.
-LeeMay 21, 2012 at 5:56 am #4916
Hi, let’s not mix topics. See a comment in yours.
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