no support for ai file?

This topic contains 5 replies, has 3 voices, and was last updated by  mynameisJR 4 years, 5 months ago.

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  • #4344

    zyoon
    Participant

    I accidentally deleted 5 ai (Adobe illustrator images) files and used disk drill to recover them.
    however, only one file was successfully recovered.
    other 4 files are recovered also, but not able to open. (still has same amount of size though)
    are there any other options to recover those 4?
    Please SAVE MY LIFE T-T

    #4806

    mynameisJR
    Participant

    Which recovery method did you use? Which version of Disk Drill did you run? Were these files protected by Recovery Vault or Guaranteed Recovery?

    Also, have a look here: /help/can-i-recover-a-specific-file-with-disk-drill/

    And finally, AI (Adobe Illustrator) files ARE supported by Deep Scan, if not all files were recovered, this doesn’t mean the format is not supported.

    #4807

    zyoon
    Participant

    these files were not protected and my ver. is 1.5.167

    I think I did quick scan. 🙁

    What I’m wondering is how to recover those 4 files again.
    I mean, since I already recover the files, Disk Drill can not find originally deleted files.
    and the recovered files are just shells. No data.

    What do I suppose to do now? no way to recover?

    #4810

    mynameisJR
    Participant

    Have you checked the article I provided the link for? It explains how data recovery works. There’s no guarantee that everything you deleted can be recovered. Trying Deep Scan is also important, Quick Scan will only locate those files that are still listed in file system. Deep Scan may get more deleted items from your disk, if they are recoverable.

    #4890

    Trueman
    Participant

    I have only recently purchased disk drill pro to get back my files. I did a deep scan of the computer to recover all deleted files/ folder from a total erase.

    I have found that all ai and idnn files are corrupt. Is the partition scan and quick scan going to be any better?

    #4891

    mynameisJR
    Participant

    You should always start with a Quick Scan, and only afterwards proceed to Deep Scan. While there’s no guarantee that everything can be recovered, Quick Scan has less chances of producing corrupted files, than Deep Scan, but may not find files that were gone long ago. More details in our knowledgebase: /help/recovered-items-corrupted/

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