MP4, Mov (video files) don’t open. But i did watch them in preview mode.

Disk Drill for Mac and Windows – Help Center Forums Deep Scan MP4, Mov (video files) don’t open. But i did watch them in preview mode.

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This topic contains 3 replies, has 4 voices, and was last updated by  JR – CleverFiles 1 year, 9 months ago.

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  • #4459

    danielamf
    Participant

    I Did a deep scan in my external harde drive, to recover my MP4, Mov (video files). The deep scan is finished, but the video files don’t open. The strange thing is that i did watch them in preview mode. In preview mode everything worked fine. My mac version is: 10.5.08 and i used disk drill version 1.8.214. Pro.

    Please help me 🙂

    #5094

    mynameisJR
    Participant

    Hi Daniel, this does sound weird. It’s impossible that files can be previewed but cannot be recovered. How much time passed between your successful preview and recovery of the corrupted files? Also, can you reproduce this now (preview and then recover again)?

    #6190

    MarkMorwood
    Participant

    I am having the same problem. I reformatted a drive that had episodes from a TV shows on it. I recovered all of the episodes, however one will not play in quicktime or open with subler. It will however play in preview mode – all the way through. This is a 800MB mp4 file.

    #6205

    …In Preview within Disk Drill? Would be awesome to see your recovery process in a short video, can you take one? You can use any tool you like to capture and share it, like Jing.

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