January 3, 2011 at 9:53 pm #4270
OK, I’m running a deep scan on my corrupted external hard drive (brand new, no good after 2 weeks!) It’s only 15% done and has two days left to run, supposedly. How can I tell whether it’s recovering anything? Should those little file folder icons under the scanning bar be showing numbers of files collected? The suspense is killing me.January 4, 2011 at 3:03 am #4618
Deep Scan can be very long. Check this topic to see our general assumptions on time requirements. The icons below the progress bar in the Deep Scan’s dialog are the very indicators you should be looking at. The next update of Disk Drill will have this part of the app redesigned.January 4, 2011 at 8:34 am #4616
Thanks for your response. It’s now 35% complete and the numbers below the icons still all read 0. Should I conclude that this is a waste of time? This has already tied up my computer for nearly a day.January 4, 2011 at 2:40 pm #4617
What kind of disk are you scanning? What happened to it before you started the recovery process? There were other users who reported Deep Scan to return 0 located files. In many cases the disk actually stored all 0’s, or was encrypted before it got corrupted/unmountable. Usually Deep Scan would reveal some data right after the start.January 4, 2011 at 9:21 pm #4621
It’s an external hard drive, MyBook Essential, 1.5TB. I bought it to store data recovered (professionally) from an old iMac that had quit working, and I reformatted it for Mac before taking it to the guy who did the recovery. He got back all my old files and stored them on the hard drive. Then I took the drive home and installed Time Machine so that I was doing my backups on it for a few days. One day I came back to the computer to see a message indicating that something had been removed improperly – thing is, neither I nor the other user of this computer recalled ever unplugging or removing any storage device. The hard drive was still plugged in. At that point my computer could no longer read the hard drive. After consulting with the manufacturer’s tech line, they determined that the hard drive was defective/corrupted, and they agreed to send me a new one – and suggested I look online for recovery software to get my data back. That’s why I’m now trying Disk Drill. I’m not very tech-savvy, so that’s about as well as I can explain all this. Incidentally, Disk Utility indicates the drive as being 2.2TB instead of the 1.5 it actually is — that seems to be what made the tech line people conclude it was corrupted. Oh, and it was not partitioned, and I wasn’t using any kind of encryption (at least so far as I know!) It’s now 55% done, and still showing only zeros.January 6, 2011 at 4:31 am #4625
Hi again. After some debates here in the team, we would recommend not keeping the Deep Scan running. We had a similar issue in the past when the hard drive died and returned all 0’s on reading. The service center had to replace everything electronic inside the hard drive to get it back to normal. I suspect that the same hardware issue took place in your case as well.January 6, 2011 at 8:25 am #4626
Well, you’re right. After 2 and a half days I got the message No deleted files found. Argh. This is really disappointing.
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