Disk Drill Pro 2.0.356 deep scan too long

Disk Drill for Mac and Windows – Help Center Forums Deep Scan Disk Drill Pro 2.0.356 deep scan too long

This topic contains 4 replies, has 2 voices, and was last updated by  mynameisJR 3 years, 3 months ago.

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  • #4473

    gpamati
    Participant

    I wrongly started to format my NAS HDD 3TB formatted ext3 where there was all my mkv movies. I stopped it immediately but it’s impossible to see anything in the HDD. Now I put the HDD into a USB 3.0 enclosure and I’m trying to recover. In the beginning DDP said that would have been necessary 36 hours to recover, but after 24 hours of deep scan Disk drill Pro says that the scan needs 115 more. Why it’s so long?
    I can see all the movies but they are named as “file00000.mkw”, file00001.mkv and so on… and the preview is not avaliable.
    are them lost at all? I don’t want to loose all my 2,4TB movies!!!!!
    Please answer me!!!!

    #5105

    gpamati
    Participant

    The progress bar is still the same and doesn’t increase. The remaining time is the only value that increases.

    #5107

    mynameisJR
    Participant

    Restart the scanning. Make sure no other applications are accessing the disk at the same time. If Deep Scan gets stuck again, email our support team at help@cleverfiles.com

    #5108

    gpamati
    Participant

    I restarted the scan three times but the progress bar stops everytime at the same point and the remaining time starts to increase.
    it’s impossible to view anyone of the .mkv movie files from the list of recovered.
    is it possible that there is an unreadable area?
    is it possible to jump after this stopping area?
    (sorry for my uncorrect language, but I’m not english)

    #5109

    mynameisJR
    Participant

    It’s possible that disk has substantial hardware issues. But we need more info from you to troubleshoot this, please, contact our second-row tech support at help@cleverfiles.com

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