Disk Drill Mountain Lion Concern

Disk Drill for Mac and Windows – Help Center Forums General Disk Drill Mountain Lion Concern

This topic contains 12 replies, has 4 voices, and was last updated by  wesleydesouza 2 years, 4 months ago.

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #4404

    Nick
    Participant

    I had DiskDrill installed but quickly noticed that a root level folder called .cleverfile was filling up quickly. I have now uninstalled cleverfiles but the folder remains – its currently 450Gb+ I would look to delete this file, but I noticed that some other large files / libraries are showing up small in disk utilities like DaisyDisk, Forklift, Path or Whatsize (for instance I know my iPhoto library is normally 180Gb but its showing up as just 1.82Gb) so I am worried that some sort of symbolic linking has taken place which has removed the files from their correct locations then moved/renamed them into the .Cleverfiles structure – hence why i cannot delete. Can somebody else confirm whether DiskDrill does this, and if so, how I undo this mess. Many thanks.

    #4978

    mynameisJR
    Participant

    Which version and build of Disk Drill did you use? Even with Guaranteed Recovery (which seems to be responsible for this activity now) enabled the hard links shouldn’t have resulted in such a huge internal folder. Try deleting it and reinstalling the latest version of Disk Drill.

    #5100

    hansenphone
    Participant

    Same issue here, .cleverfiles grew very big and different tools now show different disk sizes, sizes occupied and free: Finder reports lots of free space, little on the disk, “df” in Terminal reports far less available and a too small disk, SpaceGremlin reports a huge disk, too little space left and lots taken by .cleverfiles, eventually MacOSX tells me to shut down apps as no space is left … Tried to remove the .cleverfiles, uninstalled Disk Drill, but the 20 million files in .cleverfiles are so heavily multi-linked, that erasing them will take years at the speed … And still — after a few years — I can only hope no damage has been done to my remaining files … On my brand new MacBook Pro with SSD, Disk Drill Pro was definitely not a good investment, and unless there is a solution that takes less than a few years, I’d like most certainly my money back!

    #5101

    mynameisJR
    Participant

    Did you read my previous comment from the last year? Can you provide the details of the Disk Drill version you are running and your Guaranteed Recovery configuration? Did you try to clear the storage for protected files from the app? Is your brand new MacBook PRO a few years old? I didn’t get the connection here.

    #5207

    wesleydesouza
    Participant

    2014 and I have the same issue, how can I fix this? Removing the folder?

    Look:
    https://www.dropbox.com/s/tr2msz5oyecuvl9/Screenshot%202014-04-25%2018.48.40.png

    I have a 128 GB MacBook Air, this is a *huge* issue with the software.

    And I’m running the latest version, recently installed.

    #5208

    mynameisJR
    Participant

    And what does the protection setting of Disk Drill for this partition say?

    #5211

    wesleydesouza
    Participant

    Not sure, where do I see this information?

    #5212

    mynameisJR
    Participant

    /help/wp-content/uploads/2013/04/guaranteed-recovery.png – see the data about protected storage below Guaranteed Recovery. More about data protection in Disk Drill here: /help/guaranteed-recovery-faqs/

    #5215

    wesleydesouza
    Participant

    Yes, Guarateed Recovery was on. A little hard to figure out that this screen would appear after I clicked “Protect”, I believe it should be reference as settings, not an action.

    Also, did I miss a warning for this extra usage related to the trash?

    #5216

    wesleydesouza
    Participant

    Also, it was using 42 GB, leaving less than 1 GB free.

    Settings said “Maximum size of guaranteed recovery storage = 8 GB”.

    #5217

    mynameisJR
    Participant

    Which version and build of Disk Drill are you using now? Did you upgrade to it from a previous release? One of the latest updates actually reconfigured default GR settings, but we were not able to modify the ones that could already be stored from previous Disk Drill releases in users’ systems. That might be the reason why you are seeing this discrepancy.

    #5224

    wesleydesouza
    Participant

    I’m using version 2.2.384 Pro, and it’s a fresh installation.

    #5222

    mynameisJR
    Participant

    Can you send your Disk Drill’s logs to help@cleverfiles.com for further investigation? Here’s how you can do that: /help/troubleshooting-basics/

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