Deep scan stuck after 24 hours on an external USB drive partition ..

Disk Drill for Mac and Windows – Help Center Forums Deep Scan Deep scan stuck after 24 hours on an external USB drive partition ..

This topic contains 2 replies, has 2 voices, and was last updated by  pgoglia 4 years ago.

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  • #4419

    pgoglia
    Participant

    I’m scanning an external drive with a 650GB partition. The deep scan started OK but now seems to be stuck at 46.7% scan complete. The log file shows that the scan is trying to read blocks, is unsuccessful and is trying to skip these unreadable blocks. I would guess that this part of the disk is bad an it will not complete the scan. What I’d like to do is to stop the scan and recover the files the deep scan has already identified. I don’t see any instructions or menues that show how to do this. Any ideas?

    #5010

    mynameisJR
    Participant

    You mentioned the best scenario yourself. Stop it, choose the files you need to recover, and hit RECOVER.

    #5012

    pgoglia
    Participant

    Thanks. I didn’t know if I would lose the scan to up to that point. I did what you said and it is attempting to recover the files already found. The drive appears to be crashing and recovery of even these files is taking forever.

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