Deep Scan not working?

This topic contains 4 replies, has 2 voices, and was last updated by  clockworkbutterfly 5 years, 3 months ago.

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  • #4315

    clockworkbutterfly
    Participant

    Hi. I have a mostly full 650GB external USB hard drive that recently stopped mounting. I was trying to use Disk Drill to recover any data from it that I could. Though Disk Drill recognizes the disk, Deep Scan doesn’t seem to work. When I select this option, I get a loading bar that passes by so quickly I cannot read what it says. Then it takes me to the Deep Scan dialogue box and asks me where I’d like to save recovered files. I select a directory and nothing happens. Trying to Deep Scan my laptop hard drive seems to work just fine, but despite Disk Drill locating my external, Deep Scan seems to fail before it even begins. Am I doing something wrong?

    #4739

    mynameisJR
    Participant

    Are you using the latest version of Disk Drill? What about other scanning methods?

    #4740

    clockworkbutterfly
    Participant

    I’m apparently using version 1.3.123 enterprise. I’m not sure what other scanning methods you refer to, but similar programs such as Data Rescue 3 and Disk Warrior yielded similar results.

    #4741

    mynameisJR
    Participant

    Similar results might be the explanation. The data is lost completely. But by other scanning methods I meant Quick Scan and Search for Lost Partitions, are these available?

    #4742

    clockworkbutterfly
    Participant

    I was able to search for lost partitions and that took awhile, but nothing was found. Quick scan I believe also failed. You might be right that nothing’s there. I find it hard to believe based on using the drive, but it could certainly be true.

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