Comments on DiskDrill

This topic contains 6 replies, has 2 voices, and was last updated by  mynameisJR 5 years, 11 months ago.

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  • #4242

    trinko
    Participant

    Grammer is off in tutorial it says “…until it’s not overwritten…” when it should say “…until it’s overwritten…” There are several other similar problems such as saying “in Mac” rather than “on Mac”

    Popping up a dialog saying why i need to enter my admin password to install your driver is nice but I almost quit right there because I was concerned your beta driver would mess up my disks. You should tell users what your driver does and when it’s used. If it replaces or piggybacks on the regular disk drivers it’s a very very bad thing at least in beta. If it’s only used when trying to recover files then it’s not so bad.

    You guys violating any patents with the file protection thing? I think Norton had that years ago.

    When I launched protect mode on my iMac the built-in iSight camera showed up twice. I don’t even know why the iSight camera shows up as a disk.

    When I looked at a Maxtor one touch drive in the protection dialog it showed the active partition at 698.51GB with a little yellow triangle saying it wasn’t protected. Unfortunetly it also showed 3 partitions called “Not partitioned” each of which was 698.64GB. Pretty good for a 750GB drive. Saw this on a seagate free agent drive as well. Other drives including another maxtor one touch drive didn’t show this. Interestingly enough I also saw a ghost partition on the DiskDrill disk image disk where in addition to the DiskDrill partition there’s a Not partitioned partition.

    When I turned off recovery vault I got a warning message even though i hadn’t protected any drives.

    I went to recover data on the iSight camera and I was told to “Enable “Mass storage mode” on this device and mount it again to recover/protect data on it. Alternatively you can mount it via card-reader”. Seems like your program is confusing the iSight camera with a memory card. Also I have no idea how to enable mass storage mode on anything so some descriptive help would be useful.

    The wierd ghost partitions mentioned above also show up in the recover dialog.

    It appears that Deep scan is the only file recovery technique for HFS disks. Normally file recovery systems have hierarchal algorithms with increaseing time factors to recover files. If the only option in DiskDrill is the really long one–which can be pretty bad with a 2TB drive–that’s not so good.

    According to the preferences DiskDrill is no good recovering data from small partitions/disks ie those less than the default 512MB. That seems odd. Is it true?

    Also why can’t diskdrill recover data from read-only disks/partitions?

    Haven’t had a chance to test functionality yet. Won’t be turning on prevent data loss until I know more about what is being patched and the chances of your driver messing up my disks.

    Nice user interface, good help–albeit with some gramatical issues–, if it works it’ll be very nice.

    #4537

    mynameisJR
    Participant

    Hi trinko, apologies for the delayed comments!

    trinko said: Grammer is off in tutorial it says “…until it’s not overwritten…” when it should say “…until it’s overwritten…” There are several other similar problems such as saying “in Mac” rather than “on Mac”

    Yeah, we already fixed these and will release the updated build of Disk Drill shortly.

    trinko said: Popping up a dialog saying why i need to enter my admin password to install your driver is nice but I almost quit right there because I was concerned your beta driver would mess up my disks. You should tell users what your driver does and when it’s used. If it replaces or piggybacks on the regular disk drivers it’s a very very bad thing at least in beta. If it’s only used when trying to recover files then it’s not so bad.

    Also updated this dialog with a more user-friendly explanation of what exactly will be installed. Build 1.0.54+ will feature this change.

    trinko said: You guys violating any patents with the file protection thing? I think Norton had that years ago.

    Do you mean the protected Recycle Bin which was available in Norton Utilities in Windows OS in the end of 90s?

    trinko said: When I launched protect mode on my iMac the built-in iSight camera showed up twice. I don’t even know why the iSight camera shows up as a disk.

    Also fixed already.

    trinko said: When I looked at a Maxtor one touch drive in the protection dialog it showed the active partition at 698.51GB with a little yellow triangle saying it wasn’t protected. Unfortunetly it also showed 3 partitions called “Not partitioned” each of which was 698.64GB. Pretty good for a 750GB drive. Saw this on a seagate free agent drive as well. Other drives including another maxtor one touch drive didn’t show this. Interestingly enough I also saw a ghost partition on the DiskDrill disk image disk where in addition to the DiskDrill partition there’s a Not partitioned partition.

    This is really interesting, can you follow these instructions please: /help/troubleshooting-basics/ ?

    trinko said: When I turned off recovery vault I got a warning message even though i hadn’t protected any drives.

    We’ll check this. Thanks

    trinko said: It appears that Deep scan is the only file recovery technique for HFS disks. Normally file recovery systems have hierarchal algorithms with increaseing time factors to recover files. If the only option in DiskDrill is the really long one–which can be pretty bad with a 2TB drive–that’s not so good.

    HFS/HFS+ has no built-in recovery mechanisms, like FAT or NTFS, where Quick Scan is possible. That’s why we are introducing Recovery Vault.

    trinko said: According to the preferences DiskDrill is no good recovering data from small partitions/disks ie those less than the default 512MB. That seems odd. Is it true?

    The preferences you are referring to are only related to displaying/hiding drives and partitions according to certain criteria.

    trinko said: Also why can’t diskdrill recover data from read-only disks/partitions?

    What made you think so?

    And big big thanks for your feedback! It’s appreciated. We hope we can build even a better software with your comments.

    #4538

    trinko
    Participant

    trinko said: You guys violating any patents with the file protection thing? I think Norton had that years ago.

    Do you mean the protected Recycle Bin which was available in Norton Utilities in Windows OS in the end of 90s?
    =======================
    Not sure.

    trinko said: When I looked at a Maxtor one touch drive in the protection dialog it showed the active partition at 698.51GB with a little yellow triangle saying it wasn’t protected. Unfortunetly it also showed 3 partitions called “Not partitioned” each of which was 698.64GB. Pretty good for a 750GB drive. Saw this on a seagate free agent drive as well. Other drives including another maxtor one touch drive didn’t show this. Interestingly enough I also saw a ghost partition on the DiskDrill disk image disk where in addition to the DiskDrill partition there’s a Not partitioned partition.

    This is really interesting, can you follow these instructions please: /help/troubleshooting-basics/ ?

    =============
    No can do. For some reason console crashes every time i try to launch it. Haven’t been coding lately so I haven’t really tried to fix it. Sorry.

    trinko said: It appears that Deep scan is the only file recovery technique for HFS disks. Normally file recovery systems have hierarchal algorithms with increaseing time factors to recover files. If the only option in DiskDrill is the really long one–which can be pretty bad with a 2TB drive–that’s not so good.

    HFS/HFS+ has no built-in recovery mechanisms, like FAT or NTFS, where Quick Scan is possible. That’s why we are introducing Recovery Vault.

    trinko said: According to the preferences DiskDrill is no good recovering data from small partitions/disks ie those less than the default 512MB. That seems odd. Is it true?

    The preferences you are referring to are only related to displaying/hiding drives and partitions according to certain criteria.

    trinko said: Also why can’t diskdrill recover data from read-only disks/partitions?
    ==================================
    The answer for both of the above questions is that the text at the bottom of the disk list pref pane says this
    “In most case(should be cases) Disk Drill won’t be able to recover data or protect items listed in this section.”
    That tells me that you don’t think you can recover files from small disks/partitions and read-only disks/partitions since both of those are in the list of things to hide.

    By the way is there any way to easily quote a msg when replying to it?

    #4539

    mynameisJR
    Participant

    trinko said: The answer for both of the above questions is that the text at the bottom of the disk list pref pane says this
    “In most case(should be cases) Disk Drill won’t be able to recover data or protect items listed in this section.”
    That tells me that you don’t think you can recover files from small disks/partitions and read-only disks/partitions since both of those are in the list of things to hide.

    We are considering this section now. Probably it will somehow be changed, since it really frustrates many users. However, these settings for small, read-only and other partitions were introduced to hide many system ones which are of no use for a regular user. Obviously we will need to adjust something here, or just remove this option.

    trinko said: By the way is there any way to easily quote a msg when replying to it?

    Select the text you want to quote, optionally click it again (depending on your browser, FireFox seems to handle it without an additional click) and there you will see a new button “Quote” near your selection. Click this button. See the quoted text entered in your comment textarea.

    #4546

    mynameisJR
    Participant

    trinko said: When I turned off recovery vault I got a warning message even though i hadn’t protected any drives.

    This was fixed in build 1.0.55

    #4547

    trinko
    Participant

    mynameisJR said: trinko said: The answer for both of the above questions is that the text at the bottom of the disk list pref pane says this
    “In most case(should be cases) Disk Drill won’t be able to recover data or protect items listed in this section.”
    That tells me that you don’t think you can recover files from small disks/partitions and read-only disks/partitions since both of those are in the list of things to hide.

    We are considering this section now. Probably it will somehow be changed, since it really frustrates many users. However, these settings for small, read-only and other partitions were introduced to hide many system ones which are of no use for a regular user. Obviously we will need to adjust something here, or just remove this option.

    I think you just need to change the wording to something like this:
    These types of drives tend not to have problems so to avoid cluttering things up you might want to not display them. Rest assured though that if you do have a problem with one of these types of drives Disk Drill is capable of trying to recover lost data.

    #4548

    mynameisJR
    Participant

    Thank you Trinko. That’s definitely a better wording.

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