can’t use files recovered by quick scan

Disk Drill for Mac and Windows – Help Center Forums Quick Scan can’t use files recovered by quick scan

This topic contains 1 reply, has 2 voices, and was last updated by  mynameisJR 4 years, 7 months ago.

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  • #4362

    rin_bl
    Participant

    I’m scanning a large volume (2TB) and so far it’s recovered a couple of thousand files. However I can’t view/open ANY of these. I understand how recovery works and I was expecting some files to be unusable (although the disk wasn’t used after I lost the files), but I’m not sure why none of the files would work. This applies even to the document and rtf files that I have. Is this normal? Will the files somehow become readable once the scan is completely finished, or should I forget the quick scan and try a deep scan instead? Any help would be much appreciated!

    #4849

    mynameisJR
    Participant

    Quick Scan is one of the most reliable recovery methods. Please send the details of your recovery case (hard drive, file system, file types, sizes, etc) to help@cleverfiles.com so we could check this more thoroughly.

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