Tag Archives: data recovery

Disk Drill vs Data Rescue, DiskWarrior, R-Studio. Choose the best data recovery app. macOS

The choice of quality data recovery tools for macOS is in fact limited to several high-end players you have probably heard about: Disk Drill by CleverFiles, Data Rescue by Prosoft, DiskWarrior by Alsoft, Data Recovery Wizard by Easeus, TechTool by Micromat, Stellar Phoenix […]

Should I keep using a damaged drive after successful data recovery?

So you have just completed a successful data recovery session with Disk Drill for Mac or Windows from a damaged external drive. Thank you for using our data recovery apps, btw. Now you may ask yourself if you should continue using that drive, […]

All-new Disk Drill 3 for Mac: iPhone, Android Recovery, macOS Sierra and more macOS

ATLANTA, GA – AUGUST 29, 2016 After 8 years in software business and delivering millions of copies of their software, CleverFiles is presenting its best data recovery app ever – Disk Drill 3 for Mac. In addition to well-known recovery […]

Disk Drill 2 for Windows: free data recovery, multiple improvements, new release Windows

ATLANTA, GA – AUGUST 29, 2016 CleverFiles announces the immediate availability of Disk Drill 2 for Windows, the new version of their expert-level free data recovery app. CleverFiles is the devoted software developer specializing in data recovery that doesn’t involve […]

Why is the “Specify bad blocks” option not available? macOS

The “Specify bad blocks” functionality is shown only for physical disks and for virtual disks located in CoreStorage – this is because virtual disks are not directly linked to the physical ones, and thus specifying bad blocks on physical disks […]

Why do icons for disks differ from icons for logical drives?

You are seeing different icons in Disk Drill’s disk list because the hardware disks and logical drives (or volumes) are different entities by nature. Physical/hardware disks correspond to real hardware in your computer and have sectors, tracks, cylinders, etc. Physical disks can be […]

How to remove old auto-saved recovery sessions? macOS

In the current version of Disk Drill for macOS, you can remove such auto-saves only manually: Close Disk Drill Open Finder and press Command+Shift+G Type ~/Library/Application Support/DiskDrill to access the folder with auto-saves Remove unwanted auto-saves Once all auto-saves are […]

How to search for duplicates and eliminate them macOS

Disk Drill allows you to search for duplicated files and remove them in order to free additional disk space. This option is tightly integrated in Disk Drill, so that you can remove duplicates directly from the application. To check a […]

Is it possible to recover data directly in NAS?

Yes, Disk Drill 3+ supports data recovery of Linux drives, such as EXT3 and EXT4, but you will need to extract the target drive from NAS and plug this drive into the dock station that will be connected directly to […]

Is it possible to recover RAIDs?

You can try to recover RAIDs in Disk Drill. RAID recovery is supported to the extent of scanning individual RAID disks and recovering data on each of them. Disk Drill doesn’t support reconstructing RAIDs themselves. This is something not possible in an […]

Apple’s Time Capsule recovery macOS

Wondering if it’s possible to recover files directly from Apple’s Time Capsules (i.e. when they are powered, but not installed or connected to Mac)? We have bad news in this case. It’s not possible. You should remove the hard disk from […]

Is it possible to recover DVD images?

Yes, Disk Drill can recover them, but sometimes the recovered items may be split in several parts. Therefore, if you cannot find a large VOB file after recovery, check for smaller files that can be parts of it. Keep in mind, […]

Is it possible to recover Time Machine backups? macOS

You can try to recover Time Machine backups in Disk Drill, but unfortunately we cannot guarantee this will help. The Time Machine files usually have very sophisticated structure and store lots of various data. If any of this data appears […]

Recovery of corrupted Numbers spreadsheets macOS

If you see the file listed as a Numbers spreadsheet in scanning results, and even if its size matches the one you are looking for, there’s no guarantee the file will be recovered properly. Your only guarantee, as always, is the […]

Recover Firefox browsing sessions

In this article we are answering one of the recent questions from our user about recovering a Firefox browsing session. This might also be a useful scenario for data analysts. I need help recovering lost tabs from a Firefox session previous […]

What’s new in Disk Drill 3 for macOS? Just about everything! macOS

Disk Drill 3 is official. Learn what’s new. Upgrade now

How to Recover Lost Data with Disk Drill 3 for macOS macOS

To launch the recovery process in Disk Drill, perform the following: 1. Start Disk Drill by going to your Applications folder and double-clicking on the Disk Drill icon. 2. On the main screen, you will see a list of the […]

How to Upgrade from Disk Drill 1.x/2.x to 3.0 for Mac macOS

Version 3.0 is a major upgrade of the Disk Drill program. It is recommended that all users perform this upgrade, as there have been major improvements to file signature recognition, recovery algorithms, and supported formats. If you have recently completed […]

Android Data Recovery – Disk Drill for Mac – How-to macOS

This article is a work in progress and will be updated with new Android releases, Disk Drill updates, and based on your feedback. The following instructions are only required if your Android device does not support USB Mass Storage Mode, and […]

Why quick and deep scan recovery are not available for iOS devices? macOS

Disk Drill 3 features iOS data recovery among other added functionality. When scanning your iPhone or iPad for lost data, the results Disk Drill produces look different from what you are used to when recovering data from a hard drive or partition. […]

Disk Drill 2.0 for Windows hits the stores Windows

Disk Drill 2.0 for Windows released: new recovery options, new features

What is Disk Drill?

If you are here, reading this article, you might be asking yourself what Disk Drill app is, why you need to download a data recovery app or why you already have it installed on your computer. Here you go! Disk Drill is a […]

How can Disk Drill for Windows be uninstalled? Windows

Depending on the version of Windows OS you are running, one of the following instructions will let you quickly remove Disk Drill for Windows. We surely regret seeing you go, we’ll hope you just decided to transfer your copy of Disk Drill […]

Announcing Disk Drill 3 Beta and the last build of Disk Drill 2.x macOS

Announcing Disk Drill 3 Beta and the last update of Disk Drill 2.x – be the first to know!

Disk Drill for Mac OS X – License Upgrades macOS

Every license of Disk Drill PRO / Enterprise (and former Expert) edition is permanent: you will be able to use the version you purchased within its supported OS versions without the need for any additional purchases any time in your life. […]

Disk Drill 2.4.438 and Our Year of 2015 in Review macOS

The new Disk Drill 2.4.438 makes WMA, MOBI and other file formats recoverable

New: Disk Drill 2.4.437, ready to deploy macOS

Disk Drill 2.4.437 has arrived. Update now. Find out what’s new

Rolling out Disk Drill 2.4.435 macOS

Disk Drill 2.4.435 – new update is rolling out, HFS+ Catalog Rebuild improvements and more

Release Notes for Disk Drill 2.4.433 macOS

Disk Drill 2.4.433 – officially ready for OS X El Capitan, new file signatures added, other improvements

Disk Drill 2.4.426 is here! macOS

Say hello to our new release: Disk Drill 2.4.426. Deep Scan, usability, speed, and other improvements.

Product update: June 2015 macOS

Many improvements of recovery speed in Disk Drill 2.4.421. Get your free update now.

Disk Drill 2.4.417 macOS

Update is here: Disk Drill 2.4.417 adds more file signatures to Deep Scan, improves performance

Press-Release: Disk Drill Windows Data Recovery App Announced Windows

For Immediate Release ATLANTA, Georgia, February 19, 2015 — CleverFiles, well-known for their Mac data recovery app, has now released Disk Drill for Windows to bring state-of-the-art data recovery to PC users the world over. Disk Drill has a robust […]

Disk Drill 2.4.415: stereo release macOS

New release: Disk Drill 2.4.415 goes stereo! Improves Deep Scan and more

Scanning FAQs

Disk Drill has several different scanning methods that allow it to examine your storage device and locate lost files. Below you’ll find frequently asked questions about these methods. If you’re ready to get started with a scan, see How to […]

Troubleshooting Scan Results macOS

The following are some frequently asked questions about scan results and tips for solving them. Why didn’t the file I need show up after a scan? There are a number of reasons that you might not see the files you […]

How to clean up your Mac for free with Disk Drill? macOS

Starting with Disk Drill version 2.4, we have added a new feature to help you visualize the space on your drives and identify files that may be taking up a lot of space. Starting with Disk Drill 3 release, the feature […]

Updated: Disk Drill 2.4.414 macOS

Updated: Disk Drill 2.4.414 improves Deep Scan, Core Storage scanning, recovery and more

Disk Drill 2.4: disk space visualization, improved Yosemite support and more macOS

NEW: Disk Drill 2.4 adds free disk cleaning features, improves OS X 10.10 Yosemite support and more

Change Disk Drill UI locale macOS

Question: Is there a way to change Disk Drill UI locale without changing the locale of my OS X? Answer: Yep, that’s possible. You will need to use the following third-party app: Language Switcher. Simple, convenient, helpful. Enjoy 🙂

Disk Drill is retina-ready! macOS

Disk Drill 2.3 is here and it’s retina-ready, fast and powerful as never before. Upgrade today.

Why don’t my recovered files have their original names?

Unfortunately, when you recover files using Deep Scan, the file metadata is lost (including the file name and location). Files recovered by Deep Scan have names like file123.doc and 180×600.jpg. If this is the case with your recovered files, you have […]

Disk Drill keeps getting better – version 2.2.386 macOS

New release: Disk Drill 2.2.386: more supported file types, usability and recovery improvements, etc…

External USB drives randomly disconnecting… macOS

Some users keep reporting that their external drives, being connected via USB to their Macs, may randomly disconnect while being scanned. We have to confirm that in most cases this is not related to Disk Drill at all, and in fact […]

FAQ: How can I transfer my Disk Drill installation to another Mac? macOS

Just recently got a question from one of our clients: “I have been using Disk Drill on a MacBook Pro. What files do I need to copy over to another Mac in order to keep the scans I have already done?” […]

Disk Drill 2.1.378 macOS

Disk Drill 2.1.378 improves data protection, disk monitoring, Deep Scan and other features…

How Can I Rebuild a Corrupted HFS+ Catalog Directory? macOS

The launch of Disk Drill 2.2 brought some major improvements to the Rebuild HFS+ Catalog File function. Sometimes an HFS+ partition becomes unreadable because the catalog file has become corrupted. Disk Drill’s “Rebuild” function uses the existing partition header to […]

How Can I Put a S.M.A.R.T. Status Indicator on My Menu Bar? macOS

Most internal and external drives can be monitored for disk health using a monitoring system called S.M.A.R.T. Part of Disk Drill’s free data protection system is a way to easily show your disk’s S.M.A.R.T. status right from your menu bar.

Announcing Disk Drill 2.1! macOS

New version available. Disk Drill 2.1 is a major upgrade: directory rebuild improvements and more…

Disk Drill 2 Is a Hit macOS

In the news: Disk Drill is a hit! Here’s a roundup of some recent reviews…

Disk Drill 2.0.368 – critical recommended update macOS

Disk Drill 2.0.368 – recommended update, Guaranteed Recovery improvements

New Disk Drill 2.0.362 macOS

Disk Drill build 362 is here. Upgrade asap. UI improvements and more.

Disk Drill 2.0.356 macOS

Disk Drill 2.0.356 is here! A major upgrade with a whole new UI, significant improvements & new features

How Can I Export Forensic Data (DFXML)? macOS

Disk Drill Enterprise (or Expert version) has the ability to export forensic data from a disk in the DFXML format. This allows for forensic analysis of data storage devices for the purposes of identifying, preserving and retrieving sensitive data.

What Types of Drives or Disks Can I Recover Files From?

No matter what type of storage device you’ve lost data from, if you can normally connect it to your Mac and view the contents, Disk Drill can scan it. Even if you’re currently having trouble accessing your hard drive or […]

Disk Drill 2.0 Release Notes: What’s New In Version 2.0? macOS

Disk Drill 2.0 is here! A major upgrade with a whole new UI, significant improvements & new features

Why Does the User Interface Look Different with Disk Drill 2.0? macOS

Disk Drill 2.0 has a whole new interface. But don’t worry! All your favorite features are still there. Here’s a brief overview of the changes: Main Window: Disk Drill now opens in Recovery mode. You no longer need to choose […]

What Do All the Symbols Mean Next To the Disk Names? macOS

On the main Disk Drill screen, you will see a list of all the available disks and partitions. Here is an explanation for some of the symbols you might see. Information Button (i) The small “i” in a circle under […]

Can I Recover Plain Text (.txt) Files?

Disk Drill can recover plain text TXT files with two of its recovery methods: Undelete Protected Data and Quick Scan. Undelete Protected Data can only be used with Recovery Vault and Guaranteed Recovery, Disk Drill’s data protection features, and they have to […]

How to Upgrade from Disk Drill 1.8 to 2.0 macOS

Version 2.0 is a major upgrade of the Disk Drill program. It is recommended that all users upgrade, as there have been major improvements to file signature recognition and recovery algorithms. If you have recently completed a scan, we recommend […]

How Do I Contact Support?

Before contacting support, please be sure you have completed the following steps: Be sure you have followed the correct recovery steps as outlined in our tutorial How to Recover Lost Files with Disk Drill Basic. Search the Disk Drill Knowledgebase […]

How Do I Find Disk Drill’s Log Files? macOS

Sometimes there may be a need to troubleshoot Disk Drill. One of the first items our tech support may ask for are the internal Disk Drill logs. To accomplish this you can do the following: #1. If No Crash Occurred: Getting activity logs […]

Known Issue: Can’t Run Programs (.app Files) from a Mounted Disk macOS

If you have Disk Drill PRO and have recovered items to a DMG (disk image) you may notice that you cannot launch applications from the disk image. We have investigated this issue, but have not yet found a definitive answer. […]

Can I Recover Apple Mail (mbox) Email Files? macOS

Can Disk Drill recover mbox data – the files used by Apple’s Mail app? The short answer is – yes, but only in certain situations. There are limitations because mbox is not actually a file — mbox is a folder where […]

How Do I Mount Scanning Results As a Disk and Recover From It? macOS

One of the great features of Disk Drill PRO is that you don’t have to preview files in Disk Drill. You can instead recover them to a virtual disk and open the files in their native applications.  Note that a third-party […]

Why Should I Remount Disks/Partitions In Read-Only Mode? macOS

Whenever you have a disk connected to your Mac, it can be accessed by other programs. iPhoto might try to access your camera, Time Machine might want to backup to an external hard drive, etc. This kind of access can […]

Can I Recover Files That Are Not Lost, But Can’t Be Accessed Due to Logical Disk Issues? macOS

If you have a disk which can’t be mounted correctly (you plug it into your Mac but it doesn’t show up in Finder), this may indicate that the disk’s partition header is corrupted or the HFS+ catalog file was damaged. In […]

Can I Recover Mac Apps (.app) and Program Files? macOS

Briefly: Yes, Disk Drill is capable of recovering .app Mac program files. However, due to the fact that .app is actually a “package” (folder) and not a single file, you can only recover them under certain situations: If your Mac […]

What Is a CFB File?

CFB files are created when Disk Drill can’t determine for sure if the recovered item is XLS, XLSX, DOC, DOCX, PPT, PPTX or other MS Office file after a Deep Scan. CFB stands for “Microsoft Compound File Binary.” If you […]

How to Install Disk Drill in Portable Mode macOS

Like many apps, Disk Drill can be installed either on your Mac’s main hard drive or on another disk, in what is called “portable mode.” The advantages of portable mode are especially significant when you are trying to recover data. […]

Can I Recover Data If TRIM Is Enabled On My SSD Drive? macOS

The simple answer is “probably not”. The TRIM function on an SSD (solid state drive) effectively nulls out the space where deleted files were stored, making the data completely unrecoverable, even by Disk Drill. However, we are aware of the […]

Could I Use Disk Drill to Permanently Erase Recovered Data?

We sometimes get asked if it’s possible to permanently delete the files found by Disk Drill. The answer at the moment is no. But we are planning on adding this functionality to an upcoming release. We think it would make […]

Can I Deep Scan a Whole Disk Instead of Just the Free Space?

Usually, Deep Scan scans just the empty space of your hard drive for lost data. However, there are cases when a disk is not readable in a usual way, and you can’t even view some non-deleted files (due to partial file […]

What Do I Do If My Disk Image Can’t Be Mounted? macOS

Disk Drill lets you backup any media (disk, memory card, etc) into a disk image (DMG). This is quite convenient for later recovery, especially if the disk you need to recover from is failing. In cases where the disk image […]

I Just Need One File – How Do I Find It?

Even if you’re just looking for one file, you still need to do a full scan. (Check out our How to Recover Lost Files with Disk Drill Basic for details.) However, you can stop the scan at any time, if you […]

Privacy Policy

This privacy policy sets out how CleverFiles uses and protects any information that you give CleverFiles when you use this website. CleverFiles is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by […]

Why Do I See Duplicate Files for Some Images In the Scanning Results?

The recovered images may seem duplicated at first sight, but they are not absolutely identical. The size is different. This behavior is caused by the fact, that some JPG or TIFF images contain a preview inside the original picture. If […]

Can You Guarantee That I Can Recover A Specific File with Disk Drill?

The short answer is “No.” The longer answer requires an explanation of how computers store information and how data recovery works. Why is it that some files can be recovered, and others can’t? Even Disk Drill, using the most advanced […]

Can I Really Scan for My Lost Files for Free? macOS

Yes! You absolutely can use Disk Drill to scan for lost files for free. Our free version, Disk Drill Basic, has full scanning capabilities. That means it costs you nothing to check and see if Disk Drill can find the […]

What File Types Can Disk Drill Recover?

The list of file types Disk Drill for Mac and Windows can recover is comprehensive – and, in some cases, unlimited. It depends on the type of recovery that is available for a particular volume. Here is a break down of […]

What Are the Differences Between Disk Drill Basic, PRO, Expert and Enterprise?

We offer four different licenses to suit the needs of various users. Here is an overview of each type:  Basic – The Basic version is free. It gives you all the functions of data protection and scanning, so that you […]

What Are the Disk Drill System Requirements?

Disk Drill 3.x is officially compatible with Mac OS X 10.8.5 and newer. It also supports macOS 10.12. The requirements for Disk Drill 2.x are simple. All you need is a Mac running OS 10.6.8 or later. It is fully […]

What Are the Disk Drill Terms of Sale?

As you already know (for instance from our built-in tutorial), data recovery is always about chances, probability and common sense. There’s never any guarantee that your data is recoverable 100%. And there’s always a possibility that your recovered items will […]

Variables That Impact File Recovery Chances

This is a general overview of the variables that can make your data more or less likely to be recoverable with Disk Drill. This list is by no means definitive. Sometimes, even in the best situation, the data is lost. […]

Disk Drill and the “Secure Empty Trash” Option macOS

As Apple describes in their PRO tips about Mac OS, there’s an option to empty your trash securely. Does this option affect Disk Drill and its file recovery technology? Yes, it does. The main idea behind emptying trash securely is […]

How to Recover Lost Files from Your Mac Internal Hard Drive macOS

Recovering files from your Mac’s internal hard drive is a bit more complicated than recovering it from an external drive or device. The reason for this is that anything you do on your Mac, after you realize that a file […]

How to Recover Lost Files with Disk Drill PRO for Mac macOS

This tutorial assumes that you have already upgraded from Disk Drill Basic to Disk Drill PRO. Before You Begin Connect Your Device: If the deleted files you wish to recover are on an external device, such as a flash drive […]

How to Upgrade from Disk Drill Basic to PRO

The great thing about Disk Drill is that you don’t have to buy the software until you are sure that the file you need can be recovered. Always download the free Disk Drill Basic first, and scan your files. Once […]

How to Uninstall Disk Drill for Mac macOS

Some users have asked us: What’s the correct way to uninstall all the components of Disk Drill? Usually, a Mac user will just move an app to the Trash, and consider the job done. But Disk Drill installs some low-core […]

How to Install Disk Drill macOS

If you’ve lost a file and need to recover it, don’t worry — the Disk Drill installation process is quick and easy. Best of all, you can scan and identify which files are recoverable for free with Disk Drill Basic. […]

Disk Drill 1.8.214: polishing the app macOS

Disk Drill 1.8.214 polishes internal app algorithms, improves Quick Scan…

How to Recover Lost Files with Disk Drill Basic

If you’ve lost a file, time is of the essence. As new information is saved to a hard drive, flash drive or memory card, old information gets overwritten. So do not use the drive or disk that has the lost […]

Disk Drill gets new file signatures in a minor update (1.8.210) macOS

Disk Drill 1.8.210 adds more file signatures, improves compatibility issues…

Disk Drill 1.8.207 macOS

Disk Drill 1.8.207 improves speed and stability, fixes several reported issues…

Disk Drill 1.8.206 macOS

Disk Drill 1.8.206 adds new file signatures and improves support for Fusion Drive…

Polishing Disk Drill macOS

Disk Drill 1.8.205 adds new file signatures and support for Fusion Drive…

How to recover deleted photos on Facebook

Losing your photo archive might be a huge frustration. With the popularity of social networking sites such as Facebook came the problem of recovering the deleted photos from online back to your computer. There are several ways of getting our […]

Disk Drill 1.8 – new build 204 macOS

New Disk Drill 1.8.204 available: minor improvements related to AddressBook recovery and more…

Disk Drill 1.8.198 macOS

Disk Drill was just updated to version 1.8.198, find out what’s new in this minor update…

Deleted RAW images recovery on Mac OS X with Disk Drill macOS

Formatting your camera’s memory card or accidentally deleting the folder with photos from your hard drive is a far too common scenario. Thus, everyone needs a reliable data recovery app that allows to recover those files because there is no […]