Basics

Everything you need to know about Disk Drill as a first-time user: data recovery 101, data protection and more.

Can I recover deleted email from my iPhone or iPad?

It probably happened to all of us. Trashing an important email takes a tap, and it takes a second to realize it was that very email you might need for tomorrow’s demo, or what not… you may want to recover this […]

Verifying recovery chances for DMG files

An Apple Disk Image (a file with DMG extension) is a disk image widely used in macOS. When opened or double-clicked, an Apple disk image gets “mounted” as a new volume in Finder. When mounted, you would usually see multiple files inside the new volume. […]

Should I keep using a damaged drive after successful data recovery?

So you have just completed a successful data recovery session with Disk Drill for Mac or Windows from a damaged external drive. Thank you for using our data recovery apps, btw. Now you may ask yourself if you should continue using that drive, […]

Why do icons for disks differ from icons for logical drives?

You are seeing different icons in Disk Drill’s disk list because the hardware disks and logical drives (or volumes) are different entities by nature. Physical/hardware disks correspond to real hardware in your computer and have sectors, tracks, cylinders, etc. Physical disks can be […]

How to Upgrade from Disk Drill 1.x/2.x to 3.0 for Mac macOS

Version 3.0 is a major upgrade of the Disk Drill program. It is recommended that all users perform this upgrade, as there have been major improvements to file signature recognition, recovery algorithms, and supported formats. If you have recently completed […]

What is Disk Drill?

If you are here, reading this article, you might be asking yourself what Disk Drill app is, why you need to download a data recovery app or why you already have it installed on your computer. Here you go! Disk Drill is a […]

Disk Drill for Mac OS X – License Upgrades macOS

Every license of Disk Drill PRO / Enterprise (and former Expert) edition is permanent: you will be able to use the version you purchased within its supported OS versions without the need for any additional purchases any time in your life. […]

Change Disk Drill UI locale macOS

Question: Is there a way to change Disk Drill UI locale without changing the locale of my OS X? Answer: Yep, that’s possible. You will need to use the following third-party app: Language Switcher. Simple, convenient, helpful. Enjoy 🙂

FAQ: How can I transfer my Disk Drill installation to another Mac? macOS

Just recently got a question from one of our clients: “I have been using Disk Drill on a MacBook Pro. What files do I need to copy over to another Mac in order to keep the scans I have already done?” […]

How Can I Rebuild a Corrupted HFS+ Catalog Directory? macOS

The launch of Disk Drill 2.2 brought some major improvements to the Rebuild HFS+ Catalog File function. Sometimes an HFS+ partition becomes unreadable because the catalog file has become corrupted. Disk Drill’s “Rebuild” function uses the existing partition header to […]

What Types of Drives or Disks Can I Recover Files From?

No matter what type of storage device you’ve lost data from, if you can normally connect it to your Mac and view the contents, Disk Drill can scan it. Even if you’re currently having trouble accessing your hard drive or […]

Why Does the User Interface Look Different with Disk Drill 2.0? macOS

Disk Drill 2.0 has a whole new interface. But don’t worry! All your favorite features are still there. Here’s a brief overview of the changes: Main Window: Disk Drill now opens in Recovery mode. You no longer need to choose […]

What Do All the Symbols Mean Next To the Disk Names? macOS

On the main Disk Drill screen, you will see a list of all the available disks and partitions. Here is an explanation for some of the symbols you might see. Information Button (i) The small “i” in a circle under […]

Can I Recover Plain Text (.txt) Files?

Disk Drill can recover plain text TXT files with two of its recovery methods: Undelete Protected Data and Quick Scan. Undelete Protected Data can only be used with Recovery Vault and Guaranteed Recovery, Disk Drill’s data protection features, and they have to […]

Can I Recover Apple Mail (mbox) Email Files? macOS

Can Disk Drill recover mbox data – the files used by Apple’s Mail app? The short answer is – yes, but only in certain situations. There are limitations because mbox is not actually a file — mbox is a folder where […]

Can I Recover Mac Apps (.app) and Program Files? macOS

Briefly: Yes, Disk Drill is capable of recovering .app Mac program files. However, due to the fact that .app is actually a “package” (folder) and not a single file, you can only recover them under certain situations: If your Mac […]

What Is a CFB File?

CFB files are created when Disk Drill can’t determine for sure if the recovered item is XLS, XLSX, DOC, DOCX, PPT, PPTX or other MS Office file after a Deep Scan. CFB stands for “Microsoft Compound File Binary.” If you […]

Could I Use Disk Drill to Permanently Erase Recovered Data?

We sometimes get asked if it’s possible to permanently delete the files found by Disk Drill. The answer at the moment is no. But we are planning on adding this functionality to an upcoming release. We think it would make […]

Privacy Policy

This privacy policy sets out how CleverFiles uses and protects any information that you give CleverFiles when you use this website. CleverFiles is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by […]

Can You Guarantee That I Can Recover A Specific File with Disk Drill?

The short answer is “No”, but we can certainly guarantee you can verify this with Disk Drill Basic at almost any moment. Each recovery case is unique, there’s absolutely no way to provide a universal recipe here. Well, I might […]

Can I Really Scan for My Lost Files for Free? macOS

Yes! You absolutely can use Disk Drill to scan for lost files for free. Our free version, Disk Drill Basic, has full scanning capabilities. That means it costs you nothing to check and see if Disk Drill can find the […]

How Can Disk Drill Help Prevent My Files from Being Lost In the Future? macOS

Disk Drill has three great data protection features that will make it much easier for you to prevent and recover lost files in the future. All of these features are completely free with Disk Drill Basic: Guaranteed Recovery: This feature allows […]

What File Types Can Disk Drill Recover?

The list of file types Disk Drill for Mac and Windows can recover is comprehensive – and, in some cases, unlimited. It depends on the type of recovery that is available for a particular volume. Here is a break down of […]

What Are the Differences Between Disk Drill Basic, PRO, Expert and Enterprise?

We offer four different licenses to suit the needs of various users. Here is an overview of each type:  Basic – The Basic version is free. It gives you all the functions of data protection and scanning, so that you […]

What Are the Disk Drill System Requirements?

Disk Drill 3.x is officially compatible with Mac OS X 10.8.5 and newer. It also supports macOS 10.12. The requirements for Disk Drill 2.x are simple. All you need is a Mac running OS 10.6.8 or later. It is fully […]

What Are the Disk Drill Terms of Sale?

As you already know (for instance from our built-in tutorial), data recovery is always about chances, probability and common sense. There’s never any guarantee that your data is recoverable 100%. And there’s always a possibility that your recovered items will […]

End-User License Agreement for CleverFiles Disk Drill

This End-User License Agreement (EULA) is a legal agreement between you (either an individual or a single entity) and the mentioned author (CleverFiles.COM) of this Software for the software product identified above, which includes computer software and may include associated […]